User's Manual

15
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown or has the circuit breaker
tripped? Replace the fuse or reset the circuit.
■ Is the appliance wired properly? See Installation
Instructions provided with your microwave oven.
Oven will not operate
■ Is the door completely closed?
Firmly close door.
■ Is the electronic oven control set correctly?
See “Microwave Oven Control” section.
■ Is the Child Lock set?
See “Child Lock” section.
■ Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, contact a Sears
trained repair specialist. See back cover.
Oven makes humming noise
■ This is normal and occurs when the transformer for the
magnetron cycles on.
Oven door looks wavy
■ This is normal and will not affect performance.
Turntable will not operate
■ Is the turntable properly in place?
Make sure turntable is correct-side up and is sitting securely
on the turntable support. See “Turntable” section.
■ Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support.
Replace turntable. Put in 1 cup (250 mL) of water, then restart
oven. If it still is not working, contact a Sears trained repair
specialist. See back cover. Do not operate the oven without
turntable and turntable support working properly.
Turntable rotates both directions
■ This is normal and depends on motor rotation at beginning of
cycle.
Display shows messages
■ Is the display showing an “Oven Status” screen, with a
letter/number code and instruction to inform Sears?
The oven has detected an internal problem. It has run a self-
checking program and displayed the error. Contact a Sears
trained repair specialist. See back cover.
Display shows time countdown, but oven is not
operating
■ Is the Kitchen Timer in use?
See “Kitchen Timer” section.
■ Is the Demo Mode in use?
See “Demo Mode” section.
Tones are not sounding
■ Are tones turned off?
See “Tones” section.
Steam is coming from the vent grille
■ Some steam is normal.
Fan running slower than usual
■ Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal
room temperature.
Fan running during cooking
■ This is normal. Fan comes on at low speed to cool the oven.
Cooking times seem too long
■ Is the cooking power set properly?
See “Cooking Power” section.
■ Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
■ Is the incoming voltage less than specified in the
“Microwave Oven Safety” section?
Have a qualified electrician check the electrical system in the
home.
Radio or TV Interference
■ Is the microwave oven plugged into the same outlet?
Try a different outlet.
■ Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
■ Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.