SAFEPATH 4 Telephone Zone Controller SP4-TZC P/N 109921 Installation, Testing, Operation and Maintenance Manual 273 Branchport Avenue, Long Branch, NJ 07740-6899 Ph: (800) 631-2148 Fax: (732) 222-2588 Toll Free 800-631-2148 Web Site: www.wheelockinc.com E-Mail: info@wheelockinc.
Copyright 2005 Wheelock, Inc. All rights reserved.
Table of Contents Table of Contents ........................................................................................................................................... 3 Chapter 1 Application Information................................................................................................................. 5 1.1 Description........................................................................................................................................... 5 1.2 Connections ............
3.5.2.2 Programming the Logical Zone Groups Without Using the Wizard Feature ........................... 29 3.5.3 Error Message for Duplicate Zones ............................................................................................. 31 3.5.4 Editing Logical Zone Groups ...................................................................................................... 31 3.6 SP4 Telzone Programmer Background Music Screen........................................................................
Chapter 1 Application Information 1.1 Description The SP4 Telephone Zone Controller (SP4-TZC) controls the zone paging capability of the SAFEPATH®4 Multi-Function Facility Communications System. It is used in conjunction with the SP40/2 and the SP4-APS (SP4 Addressable Paging Splitter) module. Audio Boosters SPB-80/4, SPB-160, and SPB-320 can be used in conjunction with the SP40/2. Each audio booster can use additional SP4-APS modules, increasing the number of possible paging zones.
Table 1 Dialing Scheme Dialing Scheme Zone Code Zones 00 01 - 68 71 - 87 91 - 99 All Call Individual Zones Fixed Zone Groups Logical Zone Groups Note: Zone Code is the splitter zone DTMF tone. All splitters must use the same CLASS of wiring (CLASS “A” or “B”) for the audio output zones. See the SP4-APS Installation Instructions (P84577) for proper wiring of these zones.
If the paging zones are set for CLASS “B” then the warehouse Individual Zone codes will be “01” through “04”, and the front office Individual Zone codes will be “05” through “08”. The Fixed Zone Group code for the warehouse will still be “71”, and the front office Fixed Zone Group code will still be “72”. See Figure 2 for a CLASS “B” example. SP4-TZC RS485 CONNECT THE SP4-TZC RS485 CONNECTION TO THE SP40/2 SP4-APS FIRST.
1.2 Connections Figure 3 shows the layout of the SP4-TZC PC Board.
NOTE: The Microprocessor PC Board should not be removed from the main PC board. If it has been removed, install it by using the Microprocessor PC board alignment marker shown in Figure 3. Make sure that all pins on the PC board are properly aligned. 1.2.1 Power The SP4-TZC is powered by a separate 24VDC filtered and regulated power supply which can provide a minimum of 150mA of current. The Wheelock RPS-2406 is a good choice. 1.2.
1.4 Specifications The SP4-TZC specifications are listed in Table 2 below. Table 2 SP4-TZC Specifications Specification Value Input Voltage 24 VDC Maximum Current 91mA Page Input Voltage 550mVrms BGM Input Voltage Monaural 300mVrms at 600 Ohms Maximum Distance between SP4-TZC and the first SP4APS splitter using #18AWG wire. 2000 ft. 1.4.1 Wiring Specifications Cable size: All terminal blocks accept #12 - #18 American Wire Gauge (AWG) for single wire connection.
Chapter 2 Installation Procedures 2.1 Notes, Cautions, and Warnings NOTE: All CAUTIONS and WARNINGS are identified by the symbol bold capital letters. . All warnings are printed in WARNING: PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT.
COVER 6.00" 3/4" KNOCKOUTS RING TIP TB1 PHONE IN R17 BGM VOLUME BGM INPUT JP1 123 R7 TB2 PAGE VOLUME JP1 SETTINGS 1-2 - ALERT PAGE TONE 2-3 - NO ALERT PAGE TONE SHEET METAL SCREW PHILLIPS 1/4" x 3/8" BLACK (4) TB3 AUDIO OUT POWER 11.
2.4 Removable Terminal Block The terminal blocks on the SP4-TZC are removable. To remove a terminal block, pull the block horizontally from the circuit board as shown in Figure 5. Attach wires to the proper connections, then plug the terminal block back on the board being careful to match and align the pins. Figure 5 Removable Terminal Block 2.5 Wiring the SP4-TZC Zone Controller This Section describes the wiring of the SP4-TZC Zone Controller.
2.5.1.2 Audio Page Port Wiring If the SP4-TZC is to be connected to an audio page port, the audio page port must provide: (A) A 600 Ohm, low power page output, capable of passing DC loop current. (B) Transmission of DTMF touch tone. (C) A dry contact that is normally open, closes when paging and reopens when the page is completed. If these conditions are met, then connect Tip and Ring as shown in Figure 7.
2.5.3 Connecting the AUDIO OUT Output STEP 8 Connect the AUDIO OUT on the SP4-TZC to the BGM terminals on the SP40/2. See Figure 9.
2.5.5 RS485 Digital Control Port Connection to Other SP4-APS Splitters STEP 10 Connect the RS485 OUT on the SP40/2 SP4-APS splitter to the RS485 IN on the next SP4APS splitter connected to an audio booster (SPB-80/4, SPB-160, SPB-320). Observe proper polarity. NOTE: Refer to Section 1.1, Figures 1 and 2 on Pages 6 and 7. These figures show the order of the connections of the splitters. 2.6 Wiring Diagrams 2.6.
2.7 Powering, Adjusting, and Testing the SAFEPATH®4 Multi- Function Facility Communications System When all wiring is completed it is time to apply power to the SAFEPATH®4 Multi-Function Facility Communications System and adjust and test the SP4-TZC Zone Controller and the SP4-APS splitters. 2.7.1 Alert Page Tone Selection Jumper Setting STEP 1 If no alert tone is desired, place the jumper on pins 2 and 3 of JP1. (Factory Default is Alert Tone, with jumper between pins 1 and 2.
R17 BGM VOLUME BGM INPUT PAGE VOLUME JP1 123 R7 TB2 JP1 SETTINGS 1-2 - ALERT PAGE TONE 2-3 - NO ALERT PAGE TONE TB3 AUDIO OUT POWER TB6 24VDC Power Supply Figure 11 24VDC Connection to the SP4-TZC STEP 2 Apply power to the 24VDC Power Supply. The “POWER” LED indicator will turn ON. The “RS485 COM1 ACTIVE” LED indicator should be BLINKING. The “STANDBY/RUN” LED will BLINK for a maximum of 1 minute before becoming solid ON. See Figure 12 for LED indicator locations.
2.7.2 Adjustments on the SP4-TZC Zone Controller The SP4-TZC has two adjustments described in Table 3. Refer to Figure 13 for locations of these volume adjustments.
STEP 2 Test each Individual Zone and each Fixed Zone Group as follows: • Pick up the telephone and connect to the SP4-TZC Zone Controller. You will hear – Access Tone. Audio Output - None • Key the 2 digit zone code for the desired Individual Zone or Fixed Zone Group. You will hear – Page Ready Tone Audio Output – Selected Zone or Zone Group will hear the alert tone if enabled as described in Section 2.7.1 on Page 17.
Chapter 3 SP4 Telzone Programmer Software 3.1 About the SP4 Telzone Programmer Software The SP4 Telzone Programmer software is used to program the SP4-TZC Logical Zone Groups and the Background Music (BGM) zones through the USB Port. A maximum of 9 Logical Zone groups can be programmed using the SP4 Telzone Programmer software. Each can combine up to 5 Individual Zones and/or Fixed Zone Groups. Background Music can be programmed for each of the Individual Zones (maximum of 68).
3.3 Installing the USB Driver After the SP4 Telzone Programmer software has been installed on the host computer, the proper USB driver must be installed. The following is the procedure: STEP 1 Install the SP4 Telzone Programmer software CD in the CD-ROM drive on the computer. STEP 2 Connect the USB cable between the computer and the SP4-TZC USB port. NOTE: Use the USB Cable supplied with the Wheelock Part TZC-USB. The USB cable cannot exceed 10 feet in length. See Section 1.2.
Figure 14 SP4 Telzone Programmer Main Screen 3.4.1.2 Edit Menu Contains menu items and keyboard shortcuts used to edit the names of the Logical Zone Group labels. In the example, the Edit menu items are not bold indicating that they are unavailable. As soon as a name is entered in the Logical Zone Group label box, these menu items become available. 3.4.1.3 View Menu Allows you to view or hide the Status Bar at the bottom of the screen. 3.4.1.4 Zone Setup Menu Opens the Background Music setup screen.
3.4.1.5 System Info Menu The System Info has 3 items in its menu. Each of these items are displayed on the Output Screen. NOTE: To erase the Output screen, click on the Clear Output Command button. The “Firmware” item displays the firmware version of the Zone Controller and each SP4-APS on the Output Screen. The firmware version of the Zone Controller does not have to match the splitter firmware version.
3.4.2 “Get Configuration” Command Button The “Get Configuration” command button queries the SP4-TZC to obtain the current configuration. If the SP4-TZC was not previously programmed by the SP4 Telzone Programmer, the “Get Configuration” command button will query and display the current network configuration on the SP4 Telzone Programmer main screen.
STEP 4 Type in desired file name. (Example “Granit Hills”) NOTE: Do not choose the factory default file (fdefault). The program will not allow you to make any changes to it. A different name must be used. STEP 5 STEP 6 Click the “Next” command button. The following screen will appear: Enter the “Audio Class of wiring” for this installation (CLASS “A” or CLASS “B”).
STEP 7 Enter the number of SP4-APS splitters used. (The maximum number of splitters is 17.) NOTE: When the splitters are set to CLASS “A” the maximum number of Individual Zones is two per splitter with a maximum of 34 per system. When the splitters are set to CLASS “B” the maximum number of Individual Zones is four per splitter with a maximum number of 68 per system. Remember, all SP4-APS splitter “Audio Class of wiring” settings must be the same. STEP 8 Click the Next command button.
STEP 12 Enter the name of the Logical Zone Groups and enter the zone codes for the Individual Zones and/or Fixed Zone Groups for each Logical Zone Group. STEP 13 Save the file by opening the File menu and clicking Save. The following screen will appear: STEP 14 Check the File Name and Save. STEP 15 In order to configure the SP4-TZC Zone Controller and the SP4-APS splitters with the new file, click the “Send Configuration” command button. If an error message appears, refer to Section 5.
3.5.2 Manually Programming Logical Zone Groups STEP 1 Connect the USB port on the SP4-TZC to the USB port on the host computer. Make sure that the SP40/2, all audio boosters and SP4-APS splitter modules are properly connected and powered up. 3.5.2.1 Setting Up NOTE: Before creating a new setup file, always save the current file. STEP 2 Start the SP4 Telzone Programmer software. STEP 3 Notice that the File name is Setup.tzc. Do one of the following: a.
STEP 3 Program the Logical Zone Groups as desired. Remember a Logical Zone Group can consist of up to 5 Individual Zones and/or Fixed Zone Groups. STEP 4 Label the Logical Zone Groups by highlighting the name and typing over it with the new name. An example of a label might be “Warehouse” or “Front Office”. STEP 5 When the programming of Logical Zone Groups has been completed, you may want to edit the Background Music Zone. If so, go to Section 3.6.1 on Page 33 for Background Music Zone editing.
STEP 8 Complete the task by clicking on the “Send Configuration” command button. This sends the new configuration to the SP4-TZC. Notice that the “Zone Controller Successfully Programmed” message appears on the computer screen, and that the USB CONFIG LED indicator on the SP4-TZC PC board turns ON. If an error message appears, refer to Section 5.6 on Page 44 for details and corrective action. STEP 9 Click the “OK” command button on the “Zone Controller Successfully Programmed” message.
STEP 7 Test the Logical Zone Group changes. If they are correct, go to step 9. If errors occur, go to step 1. STEP 8 If editing of the Background Music Zone is required, proceed to Section 3.6.1 on Page 33. STEP 9 STEP 10 If editing has been completed, open the File menu and click the Save item on the menu. If a new name is required, click the “Save As…” item on the menu. Enter the new name and click the Save command button. Complete the task by clicking on the “Send Configuration” command button.
3.6 SP4 Telzone Programmer Background Music Screen The SP4 Telzone Programmer Background Music screen (Figure 15) is used to edit the zones programmed for Background Music. The active zone boxes in white are programmed from the Logical Zone Group screen when the “Number of Splitters” and the “Audio Class of wiring” are selected. A checkmark in the box indicate that zone will have Background Music. Clicking on the box toggles the checkmark on and off. White boxes indicate active zones.
STEP 6 Complete the task by clicking on the “Send Configuration” command button. This sends the new configuration to the SP4-TZC. Notice that the “Zone Controller Successfully Programmed” message appears on the computer screen, and that the USB CONFIG LED indicator on the SP4-TZC PC board turns ON. If an error message appears, refer to Section 5.6 on Page 44 for details and corrective action. STEP 7 Click the “OK” command button on the “Zone Controller Successfully Programmed” message.
Chapter 4 Paging Operation 4.1 Making A General Page The following is the procedure for making a page using the SP4-TZC Zone controller. STEP 1 Pick up the Telephone and connect to the SP4-TZC Zone Controller. You will hear – Access Tone. Audio Output - None STEP 2 Key the 2 digit zone code for the desired zone or zone group You will hear – Page Ready Tone Audio Output – Selected zone or Zone group – Alert Tone if selected using JP1 on the SP4-TZC. If the Alert Tone is not selected, then no output.
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Chapter 5 Troubleshooting 5.1 System Reset Button D17 The system reset button is located above the RS485 COM1 Port. The location is shown in Figure 16. It is used to reset the network configuration. POWER System Reset Button STANDBY / RUN D27 RS485 COM1 ACTIVE D24 USB CONFIG D25 SYSTEM RESET RS485 COM1 SPLITTER MISMATCH D28 RS485 COMM LOSS D26 TROUBLE D29 RS485 COM2 ACTIVE TB5 USB Port Figure 16 Reset Button Location 5.1.
5.1.2 Resetting the Network Configuration (SP4 Telzone Programmer Programmed) Resetting the network configuration is done when it appears that the paging system is corrupt or an SP4-APS splitter has been added, removed or replaced. Should one of these conditions occur, and the SP4-TZC has been programmed using the SP4 Telzone Programmer software (USB CONFIG LED indicator is BLINKING), perform one of these procedures.
NOTE: If you want to download and edit the current SP4-TZC configuration, continue on to Step 7. (This will overwrite the SP4 Telzone Programmer Setup file.) Otherwise, go to Section 3.5 on Page 25 to create and program new Logical Zone Groups and a Background Music Zone. STEP 7 Click the “Get Configuration” command button on the main screen. STEP 8 Click “YES” on the Warning message. The following error message will appear: STEP 9 STEP 10 Click “YES” on the Error message shown below.
5.2 General Trouble Adjustments 1. The system volume of the Background Music is too loud or too soft. Adjust R17 (BGM Volume Adjust) shown on Figure 17. 2. The system volume of the page is too loud or too soft. Adjust R7 (Page Volume Adjust) shown on Figure 17. 3. The state of the alert page tone is ON or OFF and needs to be changed. Move the Alert Page Tone Selection Jumper (JP1) according to instructions found on the PC board and on Figure 17.
5.4 Troubleshooting Using the Trouble LED Indicators on the PC Board RS485 COM Port D24 D25 TROUBLE D29 Diagnostic LED Indicators (Orange) RS485 COM1 ACTIVE RS485 -COM1 RS485 COM2 ACTIVE SPLITTER MISMATCH D28 Communication LED Indicator (Green) USB CONFIG STANDBY / RUN RS485 COMM LOSS D26 Status LED Indicators (Green) D27 The SP4-TZC PC board contains 2 status LED indicators (Green), 1 Communication LED indicator (Green), and 3 diagnostic LED indicators (Orange).
The following table describes the conditions of the LED indicators and if a problem is indicated, the solutions: Table 5 Trouble LED Indicators Trouble LED LED Condition “ON” Problem Solution SPLITTER MISMATCH LED Indicator ON when all SP4-APS CLASS SW2 switch are not set the same. Check the CLASS SW2 switch on all SP4-APS splitters and set them all as CLASS “A” or CLASS “B” as applicable.
5.5 Troubleshooting Using the “Get Configuration” Command Button Table 6 shows the error messages that can occur and corrective procedures when the “Get Configuration” command button is used. Table 6 “Get Configuration” Error Messages USB CONFIG LED Blinking Message Error: No splitters were detected. Display retrieved configuration anyway? Yes or No. Trouble Description After pressing the system reset button on the SP4TZC, the SP4-TZC could not detect any SP4-APS splitters on the network.
5.6 “Send Configuration” Error Messages If “Audio Class of wiring” and/or “Number of Splitters” inputs are entered incorrectly one of the following error messages may appear: 5.6.1 “Audio Class of Wiring Mismatch” If the incorrect “Audio Class of wiring” is selected the following message will appear: Check all the SP4-APS splitters and ensure that all the CLASS switches are set the same and match the “Class of wiring” setting on the SP4 Telzone Programmer main screen. 5.6.
5.7 Troubleshooting Using the Output Screen on the SP4 Telzone Programmer Software Once the Logical Zone Groups and the Background Music Zone have been programmed and the configuration has been sent to the SP4-TZC using the SP4 Telzone Programmer software, the USB cable can be disconnected and the SP4 Telzone Programmer software can be shut down.
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Chapter 6 Warranty ANY MATERIAL EXTRAPOLATED FROM THIS DOCUMENT OR FROM WHEELOCK MANUALS OR OTHER DOCUMENTS DESCRIBING THE PRODUCT FOR USE IN PROMOTIONAL OR ADVERTISING CLAIMS, OR FOR ANY OTHER USE, INCLUDING DESCRIPTION OF THE PRODUCT'S APPLICATION, OPERATION, INSTALLATION AND TESTING IS USED AT THE SOLE RISK OF THE USER AND WHEELOCK WILL NOT HAVE ANY LIABILITY FOR SUCH USE.
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APPENDIX A Telephone Page Zone Control Mapping Guide Date: Page ________ of ________ SP4-TZC Location: Zone 00 – All Call Number of SP4-APS Splitters: Zones 01 to 68 – Individual Zones Zones 71 to 77 – Fixed Zones CLASS of Wiring: Zones 91 to 99 – Logical Zones All Splitters must have the the same CLASS of wiring. CLASS A = 2 Zones per Splitter. CLASS B = 4 Zones per Splitter.
Zone Code Page Location BGM (Υ) Splitter Order No. Splitter Serial No.
RING SP4-TZC TB1 TIP PHONE IN R17 BGM VOLUME TB2 JP1 R7 + BGM INPUT - BGM INPUT JP1 SETTINGS 1-2 - ALERT PAGE TONE 2-3 - NO ALERT PAGE TONE PAGE VOLUME +AUDIO OUT TB3 -AUDIO OUT + POWER TB6 D17 - POWER POWER Background Music Source CLASS "A" ZONES AND EXPANSION TERMINALS REQUIRE JUMPER WIRES ON PAIRS NOT USED. OBSERVE POLARITY PAIRS ARE: Z1 AND Z2, Z3 AND Z4, EX1 AND EX2. EOLRs ARE NOT REQUIRED.
RING SP4-TZC TB1 CLASS "B" ZONES AND EXPANSION REQUIRES UL LISTED 10K OHM EOLRs AT END OF EACH CIRCUIT WHETHER THE CIRCUIT IS USED OR NOT.
RING CLASS "B" ZONES AND EXPANSION REQUIRE UL LISTED 10K OHM EOLRs AT THE END OF EACH CIRCUIT WHETHER THE CIRCUIT IS USED OR NOT. SP4-TZC TB1 CLASS "B" ZONES AND EXPANSION REQUIRE UL LISTED 10K OHM EOLRs AT THE END OF EACH CIRCUIT WHETHER THE CIRCUIT IS USED OR NOT.
