Full Product Manual
26 | Westinghouse Outdoor Power Equipment, LLC
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTION
Engine will not start
Out of fuel. Refuel.
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline.
Drain the fuel tank. Refuel with fresh gasoline.
Dirty air lter. Clean the air lter.
Low engine oil level stopped generator. Check engine oil level. Add engine oil if low.
Spark plug wet with fuel (ooded engine).
Wait ve minutes. Turn Run/Stop switch to the OFF position.
Pull recoil handle rapidly several times. If the generator does
not start, remove spark plug and dry.
Spark plug faulty, fouled, or improperly gapped. Gap or replace the spark plug. Reinstall.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Choke partially open or closed. Fully open or close the choke.
CO sensor removed or modied Return to original conguration
CO sensor activated or system fault occurred
Relocate generator/ Contact Westinghouse customer service
toll free at 1 (855) 944-3571.
Engine starts, then shuts
down
Out of fuel. Refuel.
Incorrect engine oil level. Check engine oil level.
Dirty air lter. Clean the air lter.
Contaminated fuel. Drain the fuel tank. Refuel with fresh gasoline.
Defective low oil level switch.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Engine lacks power
Air lter restricted. Clean or replace air lter.
Bad fuel, generator stored without treating or
draining gasoline, or refueled with bad gasoline.
Drain the fuel tank. Refuel with fresh gasoline.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Engine runs rough or
bogs when load applied
Dirty air lter. Clean the air lter.
Generator overloaded. Unplug some devices.
Faulty power tool or appliance. Replace or repair tool or appliance. Stop and restart the engine.
Fuel system malfunction, fuel pump failure, ignition
malfunction, valves stuck, etc.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
No power at AC
receptacles
AC circuit breaker/s tripped. Check AC loads and reset circuit breaker/s.
Faulty power tool or appliance.
Replace or repair tool or appliance. Stop and restart the
engine.
Faulty generator.
Contact Westinghouse customer service toll-free at 1 (855)
944-3571.
Frost on the propane
tank or regulator
If the temperature of the propane tank drops below
the dew point, condensation on the tank may turn to
frost or ice. This typically occurs in humid conditions.
Providing all the propane fuel handling equipment is functioning
normally, no correction is needed.
The Propane tank is not equipped with an Overlling
Prevention Device (OPD).
If you suspect your propane fuel tank is not equipped with an
OPD device, discontinue operation immediately and replace
the propane fuel tank with a propane tank equipped with a an
OPD.
Propane fuel tank overlled.
If you suspect your propane fuel tank has been overlled,
discontinue operation immediately and return the propane fuel
tank to the place of purchase or relling.