User manual

15
If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for service.
You may locate the problem, sparing yourself from inconvenience, saving time and money.
problem solution
Refrigerator is not
operating
•Checkthatthepowercordispluggedintothepoweroutletproperlyandthattheoutletisswitched‘ON’.
•Tryrunninganotherappliancefromthepoweroutlet.Ifnopoweriscomingfromtheoutletyoumayhave
blown a fuse or tripped a circuit of your household power supply.
•Tryadjustingthetemperaturecontroltoaslightly“colder”position.
•ItisnormalforthefreezerfanNOTtooperateduringtheautomaticdefrostcycle,orforashorttimeafterthe
appliance is switched on.
When there is
refrigerator/freezer
noise
Modernrefrigerators/freezerswithincreasedstoragecapacityusehighspeedcompressors.Thesecanprovide
a seemingly high level of sound which is quite normal. Normal operational sounds include:
•Occasionalgurgling,similartowaterboiling.
•Airownoise(aircirculatesbecauseofasmallfan).
•Apoppingnoiseheardduringautomaticdefrost.
•Aclickingnoiseheardjustbeforethecompressorstarts(thisisjusttheautomaticswitchingactionofthe
temperature control, turning the compressor on or off).
Other strange sounds may mean that you need to check and take action. For example, noises may mean that:
•Thecabinetisnotlevel.
•Theoorisunevenorweak.
•Bottlesarebadlyplacedandrattling.
•Therearevibrationsfromanobjectontopoforbehindorbesidetherefrigerator.
•Thebackoftherefrigeratorcabinetistouchingthewall.
Remember it is quite normal for noise to seem louder just after the refrigerator
starts operating.
If there are odours
inside the refrigerator
•Theinteriormayneedcleaning.
•Somefoodsproduceodours.
•Somecontainersandwrappingcancauseodours.
•Askyourselfiftheodourstartedaboutthesametimeyoustartedstoringsomethingunusual.
When the motor
seems to run more than
expected
Your new refrigerator has a large fridge and freezer section to keep cool. So it is normal to frequently hear the sound
of the motor. However, to keep operation to a minimum check the following:
•Aredoorskeptopentoolongortoooften?
•Arecontrolssettoocold?See‘Controllingthetemperature’onpages11.
•Havelargeamountsofwarmfoodjustrecentlybeenstored?Summer,festiveseasonsandholidaysusuallymeana
lot more work for your refrigerator.
•Ifthedayishotortheroomisverywarm,therefrigeratorwillneedtorunmorethannormal.
•Therefrigeratorwillrunmorethatnormaljustafteryouinstallitorwhenithasbeenturnedoffforalongtime.
If the temperature in the
refrigerator is too warm
•Checkthattheappliancehasenoughclearanceatthesides,backandtop.
Refer to the installation instructions on page 7.
•Referto‘Controllingthetemperature’onpages11.
•Youmayhavekeptthedooropentoolongortoofrequently.
•Foodcontainersorpackagingmaybeholdingadooropen.
If the temperature in the
refrigerator is too cold
•Referto‘Controllingthetemperature’onpage11.
•Increasethetemperaturetoavoidhighenergyconsumption.
If heavy frosting occurs
in the freezer
Makesureyoufullyclosethefreezerandfridgedoors.Ifthedoorsareleftopen,aheavyfrostwillcoattheinsideof
the freezer. If a frost develops, remove it and take care to properly close the doors.
If water drips on the
oor
Thedefrostwatertray,(locatedatthebackorunderneathofthecabinet)maynotbeproperlypositioned,orthedrain
tube may not be properly positioned to direct water into this tray. You may need to pull the refrigerator away from the
wall to check the tray and tube.
Fridge does not exit
holiday mode
Turnapplianceoffatthepowerpoint.Leaveoffforthree(3)minutesforthememorytoclear,thenturnbackon.
If the doors will not close •Checkwhetherthetopoftherefrigeratoristiltedback10-15mmtoallowthedoorstoselfclose.
•Checkwhethersomethingisholdingthedooropen.
It is normal for the french doors to momentarily open and re-close when the food storage compartment door is closed.
If the french doors stay open, the refrigerator needs to be tilted backwards a little further. If you call a service person to
solve this problem you will be charged for the cost of the service call, this is not a warranty fault.
Check bins are positioned correctly on slides after cleaning.
IF YOU STILL REQUIRE SERVICE
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number,
9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
TROUBLESHOOTING