Use and Care Manual
LP-436 Rev. 5.2.18
30
Limited Warranty
Commercial Glass-Lined Direct-Fired Gas Water Heaters
The manufacturer warrants each commercial glass-lined direct-red gas water
heater and its parts to be free from defects in materials and workmanship
according to the following terms, conditions, and time periods. UNLESS
OTHERWISE NOTED THESE WARRANTIES COMMENCE ON THE DATE OF
INSTALLATION. This limited warranty is only available to the original owner
of this water heater, and is non-transferable.
Limited Warranty (3 years – Tank, 1 year – Parts)
COVERAGE
A. During the rst year after the original date of installation, the manufacturer
warrants that it will repair or replace, at its option, any defective or
malfunctioning component of the water heater with a component of
equivalent size and current model. Replacement components will be
warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water within the
above-stated warranty periods due to defective material or workmanship,
malfunction, or failure to comply with the above warranty, the manufacturer
will replace the defective or malfunctioning water heater with a replacement
of the nearest comparable model available at the time of replacement. The
replacement water heater will be warranted for the unexpired portion of the
applicable warranty period of the original water heater.
C. In the event of a leakage of water of a replacement water heater due to
defective material or workmanship, malfunction, or failure to comply with the
above warranty, the manufacturer reserves the right to refund to the original
purchaser the published wholesale price available at the date of manufacture
of the original water heater.
D. If government regulations, industry certication, or similar standards
require the replacement water heater or part(s) to have features not found
in the defective water heater or part(s), you will be charged the dierence in
price represented by those required features. If you pay the price dierence
for those required features and/or to upgrade the size and/or other features
available on a new replacement water heater or part(s), you will also receive a
complete new limited warranty for that replacement water heater or part(s).
E. If at the time of a request for service the purchaser cannot provide a copy
of the original sales receipt or the warranty registration, the warranty period
for the water heater shall then be deemed to have commenced on the date of
manufacture of the water heater and NOT the date of installation of the water
heater, and be covered by the unexpired portion of the limited warranty
detailed above.
F. This warranty extends only to water heaters utilized in water heating
applications that have been properly installed by qualied professionals
based upon the manufacturer’s installation instructions.
G. It is expressly agreed between the manufacturer and the original consumer
purchaser that repair, replacement, or refund are the exclusive remedies of
the original consumer purchaser.
H. The manufacturer will not accept claims from the Owner for labor costs
incurred by any person as a result of the repair, replacement, removal, or
reinstallation of a water heater or any component thereof.
OWNER RESPONSIBILITIES
To avoid the exclusion list in this warranty, the owner or installer must:
1. Maintain the water heater in accordance with the maintenance procedure
listed in the manufacturer’s provided instructions. Preventive maintenance
can help avoid any unnecessary breakdown of your water heater and keep it
running at optimum eciency.
2. Maintain all related heating components in good operating condition.
3. Have a vacuum relief valve and temperature and pressure relief valve
bearing the listing marks of the American Society of Mechanical Engineers
(ASME) installed with the water heater assembly in accordance with federal,
state, and local codes.
4. Operate the water heater assembly at water pressures not exceeding the
working pressure shown on the rating plate.
5. Keep the water heater free of damaging scale deposits.
6. Use the water heater in an open system, or in a closed system with a
properly sized and installed thermal expansion tank.
7. Make provisions so if the water heater or any component part or connection
thereto should leak, the resulting ow of water will not cause damage to the
area in which it is installed.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer.
2. Any water heater not installed by a qualied heating installer/service
technician, or installations that do not conform to ANSI, CSA, and/or ETL
standards, as well as any applicable national or local building codes.
3. Service trips to teach you how to install, use, maintain, or to bring the water
heater installation into compliance with local building codes and regulations.
4. Failure to locate the water heater in an area where leakage of the tank or
water line connections and the combination temperature and relief valve will
not result in damage to the area adjacent to the water heater or lower oors
of the structure.
5. Any failed components of the heat system not manufactured by the
manufacturer as part of the water heater.
6. Water heaters repaired or altered without the prior written approval of the
manufacturer.
7. Damages, malfunctions, or failures resulting from failure to install the water
heater in accordance with applicable building codes/ordinances or good
plumbing and electrical trade practices.
8. Damages, malfunctions, or failures resulting from improper installation,
failure to operate the water heater at pressures not exceeding the working
pressure shown on the rating plate, or failure to operate and maintain the
water heater in accordance with the manufacturer’s provided instructions.
9. Damages, malfunctions, or failures caused by operating the water heater
with modied, altered, or unapproved parts.
10. Failure to operate the water heater in an open system, or in a closed
system with a properly sized and installed thermal expansion tank.
11. Failure or performance problems caused by improper sizing of the
water heater, expansion device, piping, or the gas supply line, the venting
connection, combustion air openings, electric service voltage, wiring or
fusing.
12. Damages, malfunctions, or failures caused by improper conversion from
natural gas to LP gas or LP gas to natural gas.
13. Damages, malfunctions, or failures caused by abuse, accident, re, ood,
freeze, lightning, acts of God and the like.
14. Tank failures (leaks) caused by operating the water heater in a corrosive or
contaminated atmosphere.
15. Damages, malfunctions, or failures caused by operating the water heater
with an empty or partially empty tank (“dry ring”), or failures caused by
operating the water heater when it is not supplied with potable water, free
to circulate at all times.
16. Failure of the heater due to the accumulation of solid materials and lime
deposits.
17. Any damage or failure resulting from improper water chemistry. WATER
CHEMISTRY REQUIREMENTS – Sodium less than 20mGL. Water pH between
6.0 and 8.0. Hardness less than 7 grains. Chlorine concentration less than 100
ppm.
18. Production of noise, taste, odors, discoloration, or rusty water.
19. Components of the water heater that are not defective, but must be
replaced during the warranty period as a result of reasonable wear and tear.
20. Damages, malfunctions, or failures caused by the removal of the anodes
and/or by not assuring that there are working anodes in the tank at all times.
All anodes must be checked at least once every two years and replaced as
necessary.
21. Components of the water heater that are not defective, but must be
replaced during the warranty period as a result of reasonable wear and tear.
22. Damages, malfunctions, or failures caused by subjecting the tank to
pressures or ring rates greater than those shown on the rating label.
23. Water heaters replaced for cosmetic reasons.
24. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by the manufacturer.
25. Water heaters installed outside the fty states (and the District of
Columbia) of the United States of America and Canada.
26. Water heaters moved from the original installation location.
27. Water heaters that have had their rating labels removed.
28. Any labor charges incurred by any person in connection with the
examination or replacement of a water heater or parts claimed by the Owner
to be defective.