User`s guide

7-9
Alarm Configuration
7.4. The Ping-No-Answer Alarm
The Ping-No-Answer Alarm is intended to provide notification when one of the IP
addresses defined via the Ping-No-Answer Reboot feature (described in Section 6.1)
fails to respond to a Ping command. When one of the user-defined IP addresses fails to
answer a Ping command, the RPC can provide notification via Email, Syslog Message
or SNMP Trap.
Notes:
• In order for the Ping-No-Answer Alarm to work properly, your network and/or
firewall, as well as the device at the target IP address, must be configured to
allow ping commands.
• In order for this alarm to function, IP Addresses for the Ping-No-Answer
reboot feature must first be defined as described in Section 6.1.
• When a Ping-No-Answer condition is detected, the RPC can still reboot the
user-selected circuit(s) as described in Section 6.1, and can also send an
email, Syslog Message and/or SNMP trap as described in this section.
• In order for the RPC to provide Email alarm notification, communication
parameters must first be defined as described in Section 5.9.11.
• In order for the RPC to provide Syslog Message notification, Syslog
parameters must first be defined and Syslog Messages must be enabled as
described in Section 5.9.2 and Section 11.
• In order for the RPC to provide SNMP Trap notification when this alarm is
triggered, SNMP parameters must first be defined, and SNMP Traps must be
enabled as described in Section 5.9.7 and Section 12.
To configure the Ping-No-Answer Alarm, you must access the RPC command mode
using a password that permits Administrator Level commands. The Ping-No-Answer
alarm configuration menu offers the following parameters:
• TriggerEnable: Enables/Disables the trigger for this alarm. When Disabled, this
alarm will be suppressed. (Default = On.)
Note:
• When an alarm is generated, to cancel an alarm without correcting the
condition that caused the alarm, simply toggle the Trigger Enable parameter
Off and then back On again.
• The Trigger Enable, Notify on Clear, Email Message and Address 1, 2 and 3
Parameters all include "Copy to All Triggers" options that allow you to enable/
disable the corresponding parameter for all RPC alarms. For example, if the
Ping-No-Answer Alarm's Trigger Enable parameter is set to "On (Copy to All
Triggers), then all other RPC alarms will also be enabled.
• ResendDelay: Determines how long the RPC will wait to resend an email
message generated by this alarm, when the initial attempt to send the notification
was unsuccessful. (Default = 60 Minutes.)