User`s guide
Table Of Contents
- Figure 2.1: VMR Series - Front Panel (Model VMR-16HD20-1 Shown)
- Figure 2.2: VMR Series - Back Panel (Model VMR-16HD20-1 Shown)
- Figure 2.3: NPS Series - Front Panel (Model NPS-16HD20-1 Shown)
- Figure 2.4: NPS Series - Back Panel (Model NPS-16HD20-1 Shown)
- Figure 5.1: Boot Priority Example 1
- Figure 5.2: Boot Priority Example 2
- Figure 9.1: The Help Menu (Administrator Mode; Text Interface - VMR Shown)
- Figure 14.1: Web Access Parameters (Text Interface Only)
- Figure B.1: RS232 SetUp Port Interface
- 1. Introduction
- 2. Unit Description
- 3. Getting Started
- 4. Hardware Installation
- 5. Basic Configuration
- 5.1. Communicating with the VMR or NPS Unit
- 5.2. Configuration Menus
- 5.3. Defining System Parameters
- 5.4. User Accounts
- 5.5. Managing User Accounts
- 5.6. The Plug Group Directory
- 5.7. Defining Plug Parameters
- 5.8. Serial Port Configuration
- 5.9. Network Configuration
- 5.10. Save User Selected Parameters
- 6. Reboot Options
- 7. Alarm Configuration
- 8. The Status Screens
- 9. Operation
- 10. SSH Encryption
- 11. Syslog Messages
- 12. SNMP Traps
- 13. Operation via SNMP
- 14. Setting Up SSL Encryption
- 15. Saving and Restoring Configuration Parameters
- 16. Upgrading VMR/NPS Firmware
- 17. Command Reference Guide
- Appendix A. Specifications
- Appendix B. Interface Descriptions
- Appendix C. Customer Service
- Index

Apx-3
Appendix C. Customer Service
Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday.
When calling, please be prepared to give the name and make of the unit, its serial
number and a description of its symptoms. If the unit should need to be returned for
factory repair it must be accompanied by a Return Authorization number from Customer
Service.
WTI Customer Service
5 Sterling
Irvine, California 92618
Local Phone: (949) 586-9950
Toll Free Service Line: 1-888-280-7227
Service Fax: (949) 583-9514
Email: service@wti.com