User's Manual
Table Of Contents
- WD® Service and Support
- WD Guardian Services
- Important User Information
- Product Overview
- Connecting the Server and Getting Started
- Managing the WD Sentinel Server (Dashboard)
- Setting up WD Sentinel Server & Connecting Computers
- Accessing the Dashboard
- Tips for Performing Dashboard Tasks
- Adding a User Account
- Performing Dashboard Tasks
- Using the Home Page
- Managing User Accounts
- Managing Devices
- Managing Storage
- Monitoring Applications
- Monitoring System Health and Alerts
- Updating Software
- Managing Server Settings
- Shutting Down and Rebooting the Server
- Managing Storage on the WD Sentinel Server
- Using the WD Sentinel Server’s Features
- Using the Launchpad (Internal Users)
- Accessing Shared Folders Over Your Network
- Accessing Computers and Shared Folders Remotely
- Backing up (Windows PC)
- Backing up with Time Machine (Mac)
- Recovering/Restoring (Windows PC)
- Recovering/Restoring (Mac)
- Backing up your WD Sentinel Server
- Recovering a WD Sentinel Server Image or Resetting the Boot Drives to Factory Defaults
- Best Practices
- Troubleshooting
- Regulatory and Warranty Information
- Appendix
- Index

7
BEST PRACTICES
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WD SENTINEL DS5100/DS6100
ADMINISTRATOR AND MAINTENANCE GUIDE
Best Practices
Setting up the WD Sentinel Server
Setting up Client Computers
Using the WD Sentinel Server Efficiently
Replacing Drives
Sharing Files with External Users
Shutting Down
The following practices help you use the WD Sentinel server and protect your data efficiently
and safely.
Setting up the WD Sentinel Server
Change the default name of WD Sentinel to something unique. This avoids
conflicts when another WD Sentinel server is added to your network in the future.
Make sure Ethernet 1 and Ethernet 2 are on the same network subnet.
Add the server to your domain. This allows users to use the same login and
password for both the Launchpad and their computer.
If you decide to lock the drives, make sure the password is stored in a safe place.
Set user password policy to at least medium security.
Enable Microsoft Automatic Updates to find and apply the latest Microsoft
software update.
Enable WD Automatic Updates to find and apply the latest WD software update.
Set up Automatic Alert Notification for real-time notifications of any problems with
the WD Sentinel server.
Set up Remote Web Access using Ports 443 and Port 80. If your router or IP
provider blocks these ports, you may need to consult with your IP provider for
assistance.
Do not remove the Windows page file! Some critical functions use the
system’s paging file. Removing the page file can potentially leave your system
unusable with the possibility of data loss. To maintain the reliability of your system
and its redundant resources, do not modify the paging file whatsoever.
Setting up Client Computers
Before loading the Connector software to add a computer to the
WD Sentinel server for backup, be sure that the computer’s operating system is
fully up-to-date.
When adding client computers to the WD Sentinel server, it is best not to have any
backups active.
Using the WD Sentinel Server Efficiently
The WD Sentinel server has many jobs to perform. Share data during business
hours, and back up the computers during hours of inactivity. Keep the server
powered on 24/7 to do its work.
To avoid RAID issues, always use Sentinel with a UPS.
Enable e-mail alerts. Receiving your alerts by email allows you to monitor certain
server issues as they occur.