User's Manual

 26
Troubleshooting&Support
HardwareReset
Toresetsettingstofactorydefaultvalues:whiletheWirelessStickisoff,press
and hold the power button down for about 15 seconds until the LED flashes
redandgreen(willturnwhiteagain).Thedevicename,password,powersave
time,andInternetConnectivitysettingswillallberesetto
defaultvalues.This
resetwillnotchangethefirmwareversion. 
In‐appSupport
GotoMenuHelp.Toaccesstheappwalkthrough,gettingstartedguideand
onlinesupport.
OnlineSupport
ThesupportpageforWirelessFlashDriveisavailableat:
http://kb.sandisk.com/app/answers/detail/a_id/17367
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