WIRESPEED DUAL CONNECT MODEM USER GUIDE ©Copyright 2002 Westell, Inc. Printed in the United States of America 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide CONTENTS 1. Product Description ........................................................................................................................................1 2. Safety Instructions...........................................................................................................................................1 3. Regulatory Information .........................................................................................................
WireSpeed Dual Connect Modem User Guide 1. PRODUCT DESCRIPTION Westell’s WireSpeed™ Dual Connect Modem adds reliable, high-speed, Internet access to your existing home or office phone line. Your ADSL connection ends the hassles of dial-up modems and busy signals. Installation is easy ... no tools ... no headaches.
WireSpeed Dual Connect Modem User Guide 3. REGULATORY INFORMATION 3.1 FCC Compliance Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communication Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
WireSpeed Dual Connect Modem User Guide The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service.
WireSpeed Dual Connect Modem User Guide 4. SYSTEM REQUIREMENTS 4.1 Minimum System Requirements for 10/100 Base-T/Ethernet Installation The following system specifications are required for optimum performance of the Dual Connect Modem via 10/100 Base-T installation: • • • • • • • Pentium® or equivalent and above class machines, Macintosh Microsoft® Windows® 95, 98, NT 4.
WireSpeed Dual Connect Modem User Guide 5. HARDWARE FEATURES 5.1 LED Indicators The LED indicators are used to verify the unit’s operation and status. LED states are described in Table 1. Table 1. LED States and Descriptions LED POWER State Solid Green No Light Slow Flashing Green Moderate Flashing Green READY ETHERNET USB Solid Green Steady Red (less than 20 sec.
WireSpeed Dual Connect Modem User Guide Table 2. Connector Descriptions SYMBOL ∼ 12V NAME TYPE FUNCTION Connects to an ADSL-equipped telephone jack or DSL connection of a POTS splitter. DSL 6-pin RJ-11 modular jack USB 4-pin USB Series B connector Connects the USB device to the PC. Barrel connector Power source. 8-pin (RJ-45) modular jack Connects the Ethernet device to the PC. Power Ethernet Table 3. DSL Pinouts Pinout 1, 2, 5, 6 3 4 Description Not Used DSL Tip DSL Ring Table 4.
WireSpeed Dual Connect Modem User Guide 6. MACINTOSH OS X This section provides instructions on how to use Macintosh Operating System 10 with the Westell WireSpeed Dual Connect Modem. Follow the instructions in this section to create a new network configuration for Macintosh OS X. ! Note: The USB installation will not function for Macintosh Computers. Macintosh computers must use the Modem’s Ethernet installation.
WireSpeed Dual Connect Modem User Guide Create a New Location After selecting the Network icon at the System Preferences screen, the Network screen will be displayed. Select New Location from the Location field. Name the New Location After selecting New Location from the Network screen, the following screen will be displayed. In the field labeled Name your new location:, change the text from “Untitled” to “Westell.” Click OK.
WireSpeed Dual Connect Modem User Guide Check the IP Connection To verify that the computer is communicating with the Modem, follow the instructions below. 1. Go to the “Apple” icon in the upper right corner of the screen and select System Preferences. 2. From the System Preferences screen, click on the Network icon. The Network screen will be displayed. 3. From the Configure field in the Network screen, select Built-in Ethernet. 4. View the IP address field. An IP address that begins with 192.168.
WireSpeed Dual Connect Modem User Guide Create a User Account In your Internet Explorer web browser address window, type Http://launchmodem/ or Http://192.168.1.254. Press enter on your keyboard. http://launchmodem/ The Getting Started screen will be displayed. You may now begin your Easy Login. Refer to section 7.1 of this User Guide for detailed instructions. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 7. BASIC MODE OPERATION This section details the Basic Mode operation of your Dual Connect Modem for quick and easy access to the Internet. 7.1 Easy Login The following screen will appear when you click on the Easy Login menu button. The Easy Login page allows you to log in to your BellSouth® FastAccess® Internet Service account and establish an Internet connection.
WireSpeed Dual Connect Modem User Guide If your connection succeeds, the You Are Connected screen will appear. This screens display a message that you have successfully set up your BellSouth® FastAccess® DSL connection. Click here to go to BellSouth Internet Services home page. NOTE: If your connection fails, refer to the section 7.2 Connection Failures to troubleshoot the problem and establish a connection. NOTE: Diagnostic and Remote Access menu options will not be available if you are in Bridge mode.
WireSpeed Dual Connect Modem User Guide 7.2 Connection Failures If your login failed, the following screen will appear. Check the values that you entered into the User ID and Password fields. If you have checked the value in each field and are still unable to establish a connection, contact the BellSouth help desk at 1-888-321-2DSL (2375). The following screen will appear if the value in your Confirm Password field is not identical to the value in your Password field.
WireSpeed Dual Connect Modem User Guide If your DSL connection is down, the following screen will appear. • Check that the phone line is securely connected to your FastAccess modem. • Check that the ready light on the front of your FastAccess modem is green and not blinking. • Check that filters have been installed on all phone jacks that have telephone devices connected to them. If the problem persists, contact the BellSouth help desk at 1-888-321-2DSL (2375).
WireSpeed Dual Connect Modem User Guide If you cannot connect to your target Internet Service Provider, the following screen will appear. Contact the BellSouth help desk at 1-888-321-2DSL (2375). 7.3 Home The following screen will appear when you click on the Home menu button. NOTE: User ID, IP Address, IP Gateway, Primary DNS, and Secondary DNS settings will not be displayed if you are in Bridge mode. These settings will not be displayed if you are in Bridge mode. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide The home page displays basic statistics on the Dual Connect Modem, the ADSL connection, and the LAN connection. DSL Connection User ID IP Address IP Gateway Primary DNS Secondary DNS Modem Name Model Serial Software Version MAC Address Warranty Date Modem IP Address Ethernet USB Connection Info.
WireSpeed Dual Connect Modem User Guide 7.4 Diagnostics The following screen will appear if you click the Diagnostics menu button. NOTE: The Diagnostics menu options will not be available if you are in Bridge mode. The Diagnostics page allows you to perform simple diagnostics on the Dual Connect Modem. If you want to run the full set of diagnostics on the Dual Connect Modem, click on run full diagnostics. The progress window will display “Testing in progress…” until tests are complete.
WireSpeed Dual Connect Modem User Guide DSL ATM Ethernet PPPoE Authentication IP Diagnostic Results pass = DSL connection established fail = No DSL connection established pass = ATM cells have been received over the PVC fail = No ATM cells have been received over the PVC pass = Ethernet frames have been received fail = No Ethernet frames have been received pass = PADO has been received fail = No PADO has been received pass = Username/Password has been accepted fail = Username/Password has not been accept
WireSpeed Dual Connect Modem User Guide The following screen displays an example Mail Server test. The progress window will display the progress of the test. If there is a failure, the Diagnostics field will display the following message: Cannot access the specified URL or Web Address. Please try a different address by using the dialog box marked Other and click the test button. If the problem persists, go to the Home menu button and press the restart connection button.
WireSpeed Dual Connect Modem User Guide 7.5 Remote Access The following screen will appear if you click on the Remote Access menu button. Note: The Remote Access menu button will only appear after you have successfully established a connection to the Internet. The Remote Access page allows you enter a password and enable remote access. To enable Remote Access, type in a password and click the enable remote access button.
WireSpeed Dual Connect Modem User Guide 7.6 Update Modem The following screen will appear when you click on the Update Modem menu button. The Update Modem screen allows you to upgrade the software on your Dual Connect Modem by selecting a file that you have placed on your PC’s hard drive. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide Click on Browse… and go to the location where the upgrade file is stored. Select the appropriate upgrade file from your browser. The file name will appear in the field labeled Select the update (*.upg) file that you have placed on your PC’s hard drive. Click on the update software from PC button. The following screen shows that the file is being uploaded to your Dual Connect Modem. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide The following screen shows that the file upload has completed and that the Programming Flash is uploading. Note: Programming Flash is a temporary storage area for the uploaded file. The screen below shows that the upload was successful. Current software version will display the revision number of the current software version. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 7.7 Reset Modem The following screen will appear when you click on the Reset Modem menu button. The Reset Modem screen allows you to reset the modem to factory settings. To reset your modem, click on yes, reset to factory settings. If you do not want to reset your modem, click no at the Reset Modem screen. If you clicked on yes, reset to factory settings at the Reset Modem screen, the following pop-up screen will appear.
WireSpeed Dual Connect Modem User Guide If you clicked on OK in the pop-up screen, the following screen will appear. This screen displays the message Resetting Modem… Please Wait…. The message confirms that the modem is resetting and the requested changes will take effect. If you clicked on no at the Reset Modem screen, the following Home page will be displayed. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 7.8 Expert Mode The following screen will appear when you click on the Expert Mode menu button. The Entering Expert Mode screen allows you to access the Expert Mode menu options for the Dual Connect Modem. NOTE: Changes you make to your modem through the Expert Mode settings may cause it to stop functioning. Do you want to proceed? To enter Expert Mode, click on yes, enter expert mode. The following Home page will appear.
WireSpeed Dual Connect Modem User Guide DSL Connection User ID IP Address IP Gateway Primary DNS Secondary DNS Modem Name Model Serial Software Version MAC Address Warranty Date Modem IP Address Ethernet USB Connection Info.
WireSpeed Dual Connect Modem User Guide 8. EXPERT MODE (Advanced Configuration) The Advanced Configuration Expert Mode section of your WireSpeed Dual Connect Modem allows you to make changes to configurable parameters in your Modem. The following sections will explain each feature of your Modem and explain how to make changes to your configuration. 8.1 Home The following screen will appear when you click on the Home menu button.
WireSpeed Dual Connect Modem User Guide Warranty Date Modem IP Address Ethernet USB 8.
WireSpeed Dual Connect Modem User Guide Password Confirm Password Static IP Address IP Gateway Primary DNS Secondary DNS Connection Type The Password is provided by your Internet service provider. The identical value that you typed in the Password field. IP address assigned by your Service Provider.
WireSpeed Dual Connect Modem User Guide DHCP Start Address DHCP End Address DHCP Lease Time DHCP Server Enable Displays the starting DHCP Address. The Start Address must be within the IP address and lower than the End Address. Dynamic Host Configuration Protocol automatically assigns IP addresses to devices added to your LAN (Local Area Network). Displays the ending DHCP Address. The End Address must be within the IP address and higher than the Start Address.
WireSpeed Dual Connect Modem User Guide IP Passthrough/DMZ Configuration The following fields will be displayed if you select the Configure menu at the home page and select IP Passthrough. The IP Passthrough/DMZ Configuration screen allows you to select the device on your LAN that will share your Passthrough IP. NOTE: If “User Configured PC” is selected, a local PC must be manually configured to have the Passthrough IP address.
WireSpeed Dual Connect Modem User Guide The modem must be reset in order for the new configuration to take effect. Click OK to reset now, Cancel to abort. While the modem is resetting, you will see the following warning screen. Once complete, the IP Passthrough/DMZ Configuration screen will be updated to show that Passthrough IP is currently enabled for the selected device. To disable IP Passthrough, click on the disable button. The following pop-up screen will appear. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide Select OK to disable, Cancel to abort. If you clicked OK in the Disable IP Passthrough? pop-up screen, the following pop-up screen will appear. The modem must be reset in order for the new configuration to take effect. Click OK to reset now, Cancel to abort. While the modem is resetting, you will see the following warning screen. Once complete, the IP Passthrough/DMZ Configuration screen will be updated to show that Passthrough IP is currently disabled.
WireSpeed Dual Connect Modem User Guide NAT Configuration The following fields will be displayed if you select NAT from the homepage menu. Westell has developed an extensive list of NAT services and you may select any service from this list. By selecting your specific NAT service and setting up a NAT profile, you will ensure that the appropriate ports on your Modem are open and that the required application traffic can pass through your LAN. For a list of supported services, please go to section 8.
WireSpeed Dual Connect Modem User Guide are open and that the required application traffic can pass through your LAN. For a list of supported services, please go to section 8.10 NAT Services. From the selection provided, click on the service name of your choice. Next, click enable in the NAT Configuration screen. Click OK in the Load new NAT Configuration? screen. This will load the new NAT Configuration and the settings will automatically be saved.
WireSpeed Dual Connect Modem User Guide Once you have selected a NAT service and you have saved it to your NAT profile, the screen below will be displayed. It shows which NAT service is active for the selected profile. If you select details under Services, the screen below displays the details of the selected NAT service. If you select delete, you will remove that NAT service profile from your Modem. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide Advanced NAT Configuration To setup additional NAT options, click on advanced configuration at the NAT screen. When you click on advanced configuration, a Wizard will appear. The Wizard will guide you through the steps of creating an advanced NAT service entry. You can setup port forwarding and trigger port options as well as enable Static NAT through the advanced configuration wizard.
WireSpeed Dual Connect Modem User Guide Well Known Service If you select Well Known Service from the Advanced NAT Configuration screen, the following steps will walk you through the process of configuring your Modem to work with the selected NAT service. Select a service from the pull down menu. Click next. The selected service will appear in the Well Know Service field and in the Service Name field. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide When the selected NAT service has been added, you will be notified. Click done. The screen below displays the added service. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide If you clicked on details under Services, the following fields will be displayed.
WireSpeed Dual Connect Modem User Guide Port Forwarding with Translation If you select Port Forwarding with Translation from the Custom Service screen, the follow fields from the Port Translation screen will be displayed. Click next to continue. Service Name Local IP Address Local Port Global Port Protocol The NAT service you selected. If a static IP address has been assigned, it will be displayed here. The port that is running this NAT service. The port on the WAN that is used to run this NAT service.
WireSpeed Dual Connect Modem User Guide Your custom service will displayed under Services on the NAT screen Port Forwarding Ranges of Ports If you select Port Forwarding Ranges of Ports from the Custom Service screen, the following fields from the Port Range screen will be displayed. Click next to continue. Service Name Local IP Address Global Port Range Protocol 030-300220 Rev. D The NAT service you selected. If a static IP address has been assigned, it will be displayed here.
WireSpeed Dual Connect Modem User Guide The screen below displays a message that the NAT service has been added. Click done. Your custom service will be displayed under Services on the NAT screen. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide Port Forwarding Trigger Ports If you select Trigger Ports from the Custom Service screen, the following fields from the Trigger Ports screen will be displayed. Click next to continue. Service Name Local Trigger Port Global Port Range The NAT service you selected. The local LAN side TCP/UDP port. The WAN side TCP/UDP port range. The screen below displays a message that the NAT service has been added. The setup is complete. Click done. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide Your custom service will be displayed under Services on the NAT screen. Static NAT If you select Static NAT from the Advanced NAT Configuration screen, the following steps will walk you through the process of setting up a static NAT IP address. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide Enter your Static NAT IP address. Click next. The screen below displays a message that the NAT service has been added. The setup is complete. Click done. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide The screen below displays the Static NAT address under the field labeled Static NAT. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 8.3 Statistics ADSL Statistics The following screen will be displayed if you select ADSL from the Statistics menu. ADSL Statistics Line State Modulation Data Path SN Margin (db) Line Attenuation (db) CRC Errors 030-300220 Rev. D The status of your DSL connection: up or down The operational mode. Modes supported are No Mode, Multi Mode, T.1413 Mode, G.DMT Mode, and G.LITE Mode. The data path used (either Fast or Interleaved).
WireSpeed Dual Connect Modem User Guide ATM Statistics The following screen will be displayed if you select ATM from the Statistics menu. VPI/VCI Protocol Note: the configuration specified by our Service Provider will determine which Protocols are available to you.
WireSpeed Dual Connect Modem User Guide Ethernet Statistics The following screen will be displayed if you select Ethernet from the Statistics menu. MAC Address In Octets In Errors In Unicast Packets In Non Unicast Packets In Discard Packets Out Octets Out Errors Out Unicast Packets Out Non Unicast Packets Out Discard Packets 030-300220 Rev. D MAC address of this modem (same as your network adapter). The number of bytes received on the ATM port. The number of error packets received on the ATM port.
WireSpeed Dual Connect Modem User Guide IP Statistics The following screen will be displayed if you select IP from the Statistics menu. NOTE: The IP menu option and this screen will not be available if you are in Bridge mode.
WireSpeed Dual Connect Modem User Guide LAN Statistics The following screen will be displayed if you select LAN from the Statistics menu. Modem IP Address DHCP NetMask DHCP Start Address LAN Statistics Displays the Dual Connect Modem’s IP address This setting specifies the subnet mask to use to determine if an IP address belongs to your local network. Displays the starting DHCP Address.
WireSpeed Dual Connect Modem User Guide Log Statistics The following screen will be displayed if you select Logs from the Statistics menu. Select All Entries from the LOGS menu to view all Log entries in the Log Statistic. Click on clear diagnostic log to clear the Log Statistics. If you clicked on clear diagnostic log, the following pop-up screen will appear. Click on OK to clear the contents of the diagnostic log. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide The following screen will be displayed if you clicked on OK in the Clear contents of Diagnostic Log screen. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 8.4 Diagnostics The following screen will be displayed if you select Diagnostics from the homepage menu. Refer to section 7.4 for details on the Remote Access feature NOTE: The Diagnostics menu option will not be available if you are in Bridge mode. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 8.5 Remote Access The following screen will be displayed if you select Remote Access from the homepage menu. Refer to section 7.5 for details on the Remote Access feature. NOTE: The Remote Access menu option will not be available if you are in Bridge mode. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 8.6 Update Modem The following screen will be displayed if you select Update Modem from the homepage menu. Refer to section 7.6 for details on the Update Modem feature. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 8.7 Reset Modem The following screen will be displayed if you select Reset Modem at the homepage menu. Refer to section 7.7 for details on the Reset Modem feature. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 8.8 Restart Modem The following screen will be displayed if you select Restart Modem at the homepage menu. Click on yes, restart modem to reboot you modem. Click on no if you do not want to reboot the modem at this time. If you clicked on yes, restart modem, the following screen will be displayed. It shows that the modem is resetting. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide After the modem has finished resetting, the following Home Page will be displayed. DSL Connection User ID IP Address IP Gateway Primary DNS Secondary DNS Modem Name Model Serial Software Version MAC Address Warranty Date Modem IP Address Ethernet USB 030-300220 Rev. D Connection Info.
WireSpeed Dual Connect Modem User Guide 8.9 Basic Mode If you click on Basic Mode at the homepage menu, the BellSouth® FastAccess® Home Page will be displayed. 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide 8.10 NAT Services For your convenience, the Westell Dual Connect Modem supports protocols for Applications, Games, and VPNspecific programs. Table 6 provides protocol information for the services that are supported by your Dual Connect Modem. Note: To configure your Dual Connect Modem for a service or application, follow the steps described in the Advanced NAT Configuration section of this User Guide. Table 6.
WireSpeed Dual Connect Modem User Guide Application/Game Port/Protocol UDP 27900 UDP 28900 UDP 29900 UDP 29901 Ghost Recon GNUtella Half Life Server Heretic II Server Hexen II Hotline Server HTTPS ICMP Echo ICQ OLD ICQ 2001b ICUII Client ICUII Client Version 4.xx IMAP IMAP v.3 Internet Phone IPSEC ESP IPSEC IKE Ivisit KALI, Doom & Doom II KaZaA Limewire Medal Of Honor: Allied Assault mIRC Chat Motorhead Server MSN Game Zone MSN Game Zone (DX 7 & 8 play) MSN Messenger 030-300220 Rev.
WireSpeed Dual Connect Modem User Guide Application/Game Napster Need for Speed 3, Hot Pursuit Need for Speed, Porsche Net2Phone NNTP Operation FlashPoint Outlaws Pal Talk pcAnywhere host Phone Free Quake 2 Quake 3 Quicktime 4/Real Audio Rainbow Six & Rogue Spear Real Audio Return To Castle Wolfenstein Roger Wilco ShoutCast Server SSH Secure Shell Starcraft Starfleet Command Telnet Tiberian Sun & Dune 2000 Ultima Online Unreal Tournament server USENET News Service VNC, Virtual Network Computing 030-30022
WireSpeed Dual Connect Modem User Guide Application/Game Westwood Online, C&C World Wide Web (HTTP) Yahoo Messenger Chat Yahoo Messenger Phone VPN Protocol IPSec Encryption L2TP PPTP 030-300220 Rev. D Port/Protocol 4000 TCP/UDP, 1140-1234 TCP/UDP 80 TCP 443 TCP (SSL) 8008 OR 8080 TCP (PROXY) 5000-5001 TCP 5055 UDP Comments IPSec using AH can not be supported through NAT. IPSec using ESP and L2TP can be supported via an ALG IPSec using ESP and L2TP can be supported via an ALG. Works through NAT.
WireSpeed Dual Connect Modem User Guide 9. PRODUCT SPECIFICATIONS ADSL • DSL Line Code: Discrete Multi-Tone (DMT) • DSL Rates: 32 kbps to 8 Mbps downstream and 32 kbps to 800 Kbps upstream • Power spectral density: -40 dBm/Hz • DSL Impedance: 100 Ohms • DSL Performance: Performance: per G.992.1, ANSI T1.413. Dimensions • Height: 1.6 in. (4.0 cm) • Width: 6.3 in. (16.0 cm) • Depth: 5.07 in. (12.8 cm) Weight • Approx. 2.0 lbs. (.
User Guide WireSpeed Dual Connect Modem 10. SOFTWARE LICENSE AGREEMENT READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENTCAREFULLY. THIS SOFTWARE IS COPYRIGHTED AND LICENSED (NOT SOLD). BY INSTALLING AND OPERATING THIS PRODUCT, YOU ARE ACCEPTING AND AGREEING TO THE TERMS OF THIS LICENSE AGREEMENT. IF YOU ARE NOT WILLING TO BE BOUND BY THE TERMS OF THIS LICENSE AGREEMENT, YOU SHOULD PROMPTLY RETURN THE SOFTWARE AND HARDWARE TO WESTELL TECHNOLOGIES, INC.
User Guide WireSpeed Dual Connect Modem EXCEPT FOR THE WARRANTIES SET FORTH ABOVE, THE SOFTWARE DISKETTES, AND THE SOFTWARE CONTAINED THEREIN, ARE LICENSED "AS IS," AND LICENSOR DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 6. Limitation of Liability.
