User manual

WESAUDIO
4/9/18
_HYPERION USER MANUAL REV1
24
9. Software
Software package can be downloaded from http://www.wesaudio.com/download by anyone who
purchased related HW unit. To check currently supported plugin types and platforms, please follow above
link.
9.1. Installation
To install WesAudio software package, please visit http://www.wesaudio.com/download and
download recent version of software.
9.1.1. WINDOWS
Start the installer application, if you will encounter any system warnings about this particular installer,
please ignore them*, then select any components which you would like to install**.
 If this is FIRST installation, please unplug all WesAudio devices from your workstation.
 When USB driver will be installed, application will inform that all devices should be connected –
please do so.
 If USB driver installation is triggered, user will be asked to restart computer. We know that this is
unwanted activity, but it is necessary step for USB driver to install with success.
 If computer restart is triggered, this Installer will start again during start up. If for some reason
installer won’t be started after the restart, please start same installer manually again.
9.1.2. OSX
Because OSX architecture and USB devices handling is much simpler in concept, the only thing to
note is to have all devices connected during install procedure.
Start the installer application, if you will encounter any system warnings about this particular
installer, please ignore them * (sometimes it is necessary to open context menu with right mouse button
and trigger installation once again).
9.1.3. Troubleshooting
If anything would fail during installation procedure please contact our support at
[e-mail]. We will get back to you as soon as possible.
Below you can find some symptoms and description which will help to investigate the issue: