Use and Care Manual

TROUBLESHOOTING GUIDE
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PROBLEM POSSIBLE CAUSE SOLUTION
Engine idles roughly or runs
roughly.
1. Choke improperly adjusted. 1. Adjust choke.
2. Fuel line blocked. 2. Clean fuel line.
3. Engine is filled with
contaminated or old fuel.
3. Drain fuel tank and carburetor. Replace with fresh
gasoline (87 octane, 10% ethanol maximum).
4. Bad carburetor.
4. Contact customer service at 1-800-232-1195
M – F 8 – 5 CST for assistance.
Excessive vibration.
1. Loose/damaged augers or
loose part.
1. Tighten all fasteners. Check that auger shear pins
are intact. Replace shear pins if needed.
2. Engine adjustment problem.
2. Contact customer service at 1-800-232-1195
M – F 8 – 5 CST for assistance.
Loss of drive traction, or
slowing of drive speed.
1. Wheel V-belt is worn, is
slipping, or is off the pulley.
1. Check V-belt. Contact customer service at
1-800-232-1195 M – F 8 – 5 CST for assistance.
2. Wheel(s) deflated. 2. Check wheel pressure. Adjust if necessary.
3. Worn friction disc.
3. Contact customer service at 1-800-232-1195
M – F 8 – 5 CST for assistance.
Loss of snow discharge, or
slowing of snow discharge.
1. Chute deflector or chute is
clogged.
1. Shut off engine and clear clog.
2. Auger is blocked. 2. Shut off engine and clear blockage.
3. Broken shear pin. 3. Replace shear pin.
4. Worn friction disc.
4. Contact customer service at 1-800-232-1195
M – F 8 – 5 CST for assistance.
Chute difficult to move.
1. Snow or ice is blocking chute
rotation.
1. Clear snow or ice.
2. Mounting nuts too tight. 2. Loosen mounting nuts.
Product turns to one side or
leans to one side.
1. Uneven tire pressure.
1. Check tire pressure on both sides and adjust tire
pressure until they are equal.
2. Tire lock pin disengaged from
wheel axle on one side.
2. Ensure both tire lock pins go through the tires
and the wheel axle.
3. Uneven skid plate adjustment. 3. Adjust skid plates height.
WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replacements
should only be performed by an authorized technician. For any questions, please contact our customer service
at [phone], M-F 8-5 CST or email us at [e-mail].
Troubleshooting guide continues on the next page.