MODEL SB24E ELECTRIC START 2-STAGE SNOW BLOWER Instruction Manual EPA III CERTIFIED NEED HELP? CONTACT US! Have product questions? Need technical support? Please feel free to contact us: 1-800-232-1195 (M-F 8AM-5PM CST) TECHSUPPORT@WENPRODUCTS.COM IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability, ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged, trouble-free performance.
CONTENTS WELCOME 3 Specifications.................................................................................................... 3 Introduction...................................................................................................... 4 SAFETY 5 Safety Information............................................................................................ 5 Snow Blower Safety Warnings.......................................................................... 6 Electrical Information......
SPECIFICATIONS SNOW BLOWER Model Number SB24E Stages 2-Stage Maximum Clearing Width 24 inches Maximum Clearing Height 21 inches Tire Size 13 x 4.10 - 6 Recommended Tire Pressure 20 - 24 PSI (137.9 - 165 kPa) Wheel Valve Type Schrader Speeds 4 Forward, 2 Reverse Chute Range of Motion 190 degrees Weight 172 lbs Product Dimensions 52.5 x 25.65 x 43.9 inches ENGINE Engine Type 4-Stroke, OHV, Single-Cylinder with forced-air cooling system Engine Displacement 212cc Fuel Tank Capacity 0.
INTRODUCTION Thanks for purchasing the WEN snow blower. Refer to the illustration below for the location of the serial number on the side of the gas tank. Record the snow blower information in the spaces provided below. If assistance for information or service is required, please contact customer service by calling 1-800-232-1195, M-F 8-5 CST; you will be asked to provide the following snow blower information when calling.
SAFETY INFORMATION WARNING: Before operating the snow blower, make sure to read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury. SAFETY INTRODUCTION Safety is a combination of common sense, staying alert, and knowing how your tool works. This manual contains important information regarding the snow blower’s potential safety concerns, as well as preparation, operation, and maintenance instructions.
SNOW BLOWER SAFETY WARNINGS DANGER: CARBON MONOXIDE Using a snow blower indoors CAN KILL YOU IN MINUTES. Snow blower exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the snow blower exhaust, you are breathing CO. But even if you cannot smell the exhaust, you could be breathing CO. NEVER use a snow blower inside homes, garages, crawl spaces, or other partially enclosed areas. Deadly levels of carbon monoxide can build up in these areas.
SNOW BLOWER SAFETY WARNINGS WARNING! Do not let comfort or familiarity with the product replace strict adherence to product safety rules. Failure to follow the safety instructions may result in serious personal injury. OPERATING ENVIRONMENT TRAINING 1. Using a snow blower indoors can kill you in min- 1. Read, understand, and follow all instructions on utes. Only use a snow blower outside and far away from your snow blower’s labels, as well as those contained windows, doors and vents.
SNOW BLOWER SAFETY WARNINGS WARNING! Do not operate the power tool until you have read and understood the following instructions and the warning labels. 5. If using the electric start function, ensure the ex- 7. Do not operate the machine under the influence of tension cord is of the proper gauge. Refer to the exten- alcohol, drugs, or other substances that could cause sion cord chart on p. 9 for the recommended gauge and lack of awareness. length of extension cord. 8.
ELECTRICAL INFORMATION GUIDELINES AND RECOMMENDATIONS FOR EXTENSION CORDS When using an extension cord, be sure to use one heavy enough to carry the current your product will draw. An undersized cord will cause a drop in line voltage resulting in loss of power and overheating. The table below shows the correct size to be used according to cord length and ampere rating. When in doubt, use a heavier cord. The smaller the gauge number, the heavier the cord.
UNPACKING & TRANSPORTATION PACKING LIST Spare Parts Pre-Assembled Shear Pin (2) Snow Blower (1) Upper Handle Assembly (1) Lower Handle Assembly (1) Chute Components Shift Lever Components Spring (1) M6x12 Bolt (8 total - 2 spare) Chute (1) Positioning Plate (3) M6 Locking Nut (8 total - 2 spare) Chute Rotator Components 10 8mm Washer (2) Flat Cotter Pin (4 total - 2 spare) Rod (1) Tools 10mm Washer (1) R Cotter Pin (1) Bowtie Clip (2) Engine Key (1) Chute Rotator (1) Rotator Seat (1)
KNOW YOUR SNOW BLOWER TOOL PURPOSE Snow blowers allow you to clear snow quickly and efficiently. Refer to the following diagrams to become familiarized with all the parts and controls of your snow blower. The components will be referred to later in the manual for assembly and operation instructions.
ASSEMBLY & ADJUSTMENTS WARNING! Do not plug in or turn on the tool until it is fully assembled according to the instructions. Read through and become familiarized with the following procedures of handling and adjusting your tool. Failure to follow the safety instructions may result in serious personal injury. Fig. 1 Fig. 2 INSTALLING THE LOWER HANDLE (FIG. 1) INSTALLING THE UPPER HANDLE (FIG. 2) 2. Align the four holes on the lower handle (D) with the holes on the machine casing. 1.
ASSEMBLY & ADJUSTMENTS Fig. 3 Fig. 4 Fig. 5 INSTALLING THE CHUTE ROTATOR HANDLE ASSEMBLY (FIG. 4 & FIG. 5) 1. Assemble the front end of the chute rotator as shown in Fig. 4, using the 10mm washers (A/B) and cotter pin (C). Bend back the ends of the cotter pin to secure it. INSTALLING THE CHUTE (FIG. 3) 1. Place the chute assembly (A) onto the rotator ring (B) on the impellar housing.
ASSEMBLY & ADJUSTMENTS Fig. 6 Fig. 8 Fig. 7 INSTALLING THE DRIVE CONTROL ROD (FIG. 6, FIG. 7 & FIG. 8) Fig. 9 1. Refer to Fig. 6 for this step. Install the long end of the drive control rod (A) into the hole on the shift lever. Secure it using the spring (B), flat washer (C), and cotter INSTALLING THE CABLES (FIG. 9) pin (D). Bend back the ends of the cotter pin to secure it. See page 11 for the proper location of the cables. 1. Remove the two cable screw bolts (B) from the ca2. Refer to Fig.
SNOW BLOWER PREPARATION The following section describes the necessary steps to prepare the snow blower for use. If you are unsure about how to perform any of the steps please call 1-800-232-1195 (M-F 8-5 CST) for customer service. Failure to perform these steps properly can damage the snow blower or shorten its life. STEP 1 - ADD/CHECK OIL (FIG. 10 & FIG. 11) The user must add the proper amount of oil before operating the snow blower for the first time. The oil capacity of the engine crankcase is 20.3 fl.
SNOW BLOWER PREPARATION STEP 2 - ADD/CHECK FUEL (FIG. 12) WARNING: RISK OF EXPLOSION. HIGHLY FLAMMABLE: This snow blower may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death, if ignited. A nearby open flame can lead to explosion even if not directly in contact with gasoline. • Do not operate near open flame, heat, or any other ignition source. Do not smoke near the snow blower. • Always operate on a firm, level surface.
SNOW BLOWER PREPARATION STEP 3 - ADJUST THE CHUTE & DEFLECTOR PLATE (FIG. 13 & FIG. 14) A The direction in which snow is ejected is controlled by the chute rotator handle (D). Turn the chute rotator handle to adjust the position of the chute (C). Fig. 13 B C The angle at which snow is ejected (and therefore how far it is ejected) is controlled by the chute deflector plate (A). Loosen the two knobs (B) on the side of the deflector plate and adjust the plate’s position. Tighten the knobs.
STARTING YOUR SNOW BLOWER Before starting the snow blower, make sure you have read and performed the steps in the “Snow Blower Preparation” section of this manual, pages 15-17. If you are unsure about how to perform any of the steps in this manual please call 1-800-232-1195 (M-F 8-5 CST) for customer service. DANGER: CARBON MONOXIDE Using a snow blower indoors CAN KILL YOU IN MINUTES. Snow blower exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell.
STARTING YOUR SNOW BLOWER STARTING THE SNOW BLOWER - CONTINUED Fig. 17 3. Push the choke lever (Fig. 17 - A) to the CLOSED/ START position. 4. Insert the engine key (Fig. 18 - A) fully into the key slot (RUN position). 5. Push the primer bulb (Fig. 19 - A) 3 times. This helps the engine start more easily in lower temperatures. A 6. Follow step A for electric start, or B for recoil start. A. For electric start: i. Connect an extension cord to the electric start port (Fig. 20 - A) above the starter motor.
OPERATION WARNING! Do not plug in or turn on the tool until it is fully assembled according to the instructions. Read through and become familiarized with the following procedures of handling and adjusting your tool. Failure to follow the safety instructions may result in serious personal injury. CONTROLS Fig. 21 1. Squeeze the auger lever (Fig. 21 - A) to spin the auger and throw snow. To adjust the position of the chute and chute deflector plate, see "Step 3 - Adjust The Chute & Deflector Plate (Fig.
OPERATION ADJUSTING WHEELS FOR TURNS (FIG. 25) Your snow blower is capable of making tight turns when snow blowing. To do this, adjust the click pins as instructed below. TIP: It is best to perform these steps in the comfort of your garage, before you’ve gone out into the cold. 1. Plan your snow blowing route. If you will be mostly turning to the left, perform the steps below on the left wheel; if you will mostly be turning to the right, perform the steps on the right wheel. 2.
OPERATION CLEARING CLOGS A clearing tool is included with your snow blower and can be mounted in the clasp on the auger housing for easy access. 1. Turn the engine OFF and wait for all moving parts (wheels, impeller, auger blades, etc.) to stop moving. 2. Use the clearing tool to clear the clog. 3. Replace the clearing tool in the clasp on the auger housing. WARNING! NEVER use your hands to clear a clog! Only use the clearing tool. 4. Run the auger for a few seconds to clear out any remaining snow or ice.
MAINTENANCE RECOMMENDED MAINTENANCE SCHEDULE Proper routine maintenance of the now blower will help prolong the life of the machine. Please perform maintenance checks and operations according to the maintenance schedule below, Table 1. If there are any questions about the maintenance procedures listed in this manual, please contact customer service at 1-800-232-1195 (M-F 8-5 CST), or email techsupport@wenproducts.com.
MAINTENANCE WARNING! Any attempt to repair or replace electrical parts on this tool may be hazardous. Servicing of the tool must be performed by a qualified technician. When servicing, use only identical WEN replacement parts. Use of other parts may be hazardous or induce product failure. TIRE MAINTENANCE Fig. 27 Inspect the tires after each use for wear and tear. Keep the tires away from gasoline, oil, and other chemicals, in order to prevent degradation of the rubber.
MAINTENANCE ADJUSTING CABLE TENSION (FIG. 28) Fig. 28 Over time, the auger and drive engagement cables may lengthen. To adjust cable tension, adjust the brass locking nut (C) and then adjust the cable bottle screw (D). SNOW BLOWER BODY MAINTENANCE Keep the body of the snow blower clean to prevent improper operation or machine damage from dirt & debris. Inspect all ventilation openings on the snow blower. These must be kept clean and unobstructed.
MAINTENANCE AUGER GEARBOX LUBRICATION Lubricate the gearbox according to the Recommended Maintenance Schedule on page 23. Use a grease gun to apply 1.25 – 2 oz (35 – 55 g) of extreme-pressure, NLGI grade 3, automotive bearing or chassis grease to the grease fitting on the auger gearbox (Fig. 30). The bearings on your snow blower are permanently lubricated and require no additional lubrication. Fig. 30 CHECKING & CHANGING OIL Check the oil according to the Recommended Maintenance Schedule on page 23.
MAINTENANCE 2. Use the included spark plug wrench and handle to unscrew the spark plug from the engine. Remove the spark plug from the engine. Fig. 32 TIP: There is limited space for the wrench to turn. Use both rows of holes in the spark plug wrench to gain leverage to loosen the plug. 3. Visually inspect the spark plug. If it is cracked or chipped, or if the electrodes are worn or burned, discard it and replace with a new spark plug. We recommend replacing it with a Torch F7RTC/NGK BPR7ES spark plug.
MAINTENANCE TRANSPORTATION & STORAGE For transportation information, see "Transporting" on page 9. WARNING! Avoid direct sunlight inside a vehicle. If the snow blower is left in an enclosed vehicle for many hours, the high temperature could cause the fuel to vaporize and result in a possible explosion. Shut off the snow blower and allow the unit to cool to room temperature before storing it. NEVER place any type of storage cover on the snow blower while it is still hot.
TROUBLESHOOTING GUIDE WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replacements should only be performed by an authorized technician. For any questions, please contact our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com. PROBLEM Engine idles roughly or runs roughly. Excessive vibration. Loss of drive traction, or slowing of drive speed. Loss of snow discharge, or slowing of snow discharge.
TROUBLESHOOTING GUIDE PROBLEM Engine will not start. Decreased power. 30 POSSIBLE CAUSE SOLUTION 1. Engine key not inserted. 1. Insert engine key fully. 2. Not enough gasoline in tank. 2. Fill tank. 3. Fuel valve is OFF. 3. Turn fuel valve to ON. 4. Choke is set to OPEN / RUN (cold engine). 4. Set choke to CLOSED / START. 5. Choke is set to CLOSED / START (warm engine). 5. Set choke to OPEN / RUN. 6. Primer bulb was not pushed. 6. Push primer bulb. 7. Engine is flooded. 7. Wait 5 minutes.
EXPLODED VIEW & PARTS LIST NOTE: Replacement parts can be purchased from wenproducts.com, or by calling our customer service at (800) 232-1195, M-F 8-5 CST. Parts and accessories that wear down over the course of normal use are not covered by the two-year warranty. ENGINE PARTS LIST No. Part No. Description Qty. No. Part No. Description Qty. 1 SB24E-2001 Flange Bolt, M6x20 8 32 SB24E-2032 Tube Clip, 8.
EXPLODED VIEW & PARTS LIST ENGINE PARTS LIST - CONTINUED 32 No. Part No. Description Qty. No. Part No. Description Qty. 63 SB24E-2063 Piston Pin 1 98 SB24E-2098 Starter Pulley 1 64 SB24E-2064 Piston 1 99 SB24E-2099 Flange Nut, M14-1.
EXPLODED VIEW & PARTS LIST ENGINE EXPLODED VIEW 33
EXPLODED VIEW & PARTS LIST ASSEMBLY 1 - WORM HOUSING No. Part No. Description Qty. No. Part No. Description Qty.
EXPLODED VIEW & PARTS LIST ASSEMBLY 3 - AUGER No. Part No. Description Qty. No. Part No. Description Qty. 3-1 SB24E-0201 Shaft Cover 2 3-7 SB24E-0207 Left Auger 2 3-2 SB24E-0202 Shaft Bushing 2 3-8 SB24E-0208 Shear Pin 4 3-3 SB24E-0203 Fixed Bushing 4 3-9 SB24E-0209 Bowtie Clip 4 3-4 SB24E-0204 Adjustsble Bushing 8 3-10 SB24E-0210 Flat Washer, 19.
EXPLODED VIEW & PARTS LIST ASSEMBLY 5 - AUGER HOUSING 36 No. Part No. Description Qty. No. Part No. Description Qty.
EXPLODED VIEW & PARTS LIST ASSEMBLY 6 - FRICTION DISK No. Part No. Description Qty. No. Part No. Description Qty. 6-1 SB24E-0501 Circlip 1 6-5 SB24E-0505 Flat Washer, 6mm 6 6-2 SB24E-0502 Shifting Fork Cover 1 6-6 SB24E-0506 Friction Disc Plate 2 6-3 SB24E-0503 Bolt, M6x12 6 6-7 SB24E-0507 Friction Disc Shaft Sleeve 1 6-4 SB24E-0504 Spring Washer, 6mm 6 6-8 SB24E-0508 Friction Disc 1 ASSEMBLY 7 - HANDLE No. Part No. Description Qty.
EXPLODED VIEW & PARTS LIST ASSEMBLY 8 - WALKING CASE 38 No. Part No. Description Qty. No. Part No. Description Qty. 8-1 SB24E-0601 Flat Washer, 13.
EXPLODED VIEW & PARTS LIST ASSEMBLY 9 - CABLE BRACKET No. Part No. Description Qty. No. Part No. Description Qty. 9-1 SB24E-0801 Bolt, M6x16 6 9-6 SB24E-0806 Cable Pulley Shaft, M6x10 3 9-2 SB24E-0802 Nut, M6 3 9-7 SB24E-0807 Spring Washer, 6mm 6 9-3 SB24E-0803 Rear Auger Cable Bracket 1 9-8 SB24E-0808 Flat Washer, 6mm 7 9-4 SB24E-0804 Wheel Cable Bracket 1 9-9 SB24E-0809 Front Auger Cable Bracket 1 9-5 SB24E-0805 Cable Pulley 3 ASSEMBLY 10 - WHEELS No. Part No.
EXPLODED VIEW & PARTS LIST ASSEMBLY 11 - SHIFTING LEVER 40 No. Part No. Description Qty. No. Part No. Description Qty.
EXPLODED VIEW & PARTS LIST ASSEMBLY 12 - ENGINE BELT PULLEY No. Part No. Description Qty. No. Part No. Description Qty.
EXPLODED VIEW & PARTS LIST ASSEMBLY 13 - CHUTE ROTATOR 42 No. Part No. Description Qty. No. Part No. Description Qty.
WARRANTY WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this commitment and our dedication to quality. LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN consumer power tools will be free from defects in material or workmanship during personal use for a period of two (2) years from date of purchase or 500 hours of use; whichever comes first.
THANKS FOR REMEMBERING v.2019.08.
