Use and Care Manual

1514
WEN Products is committed to building tools that are dependable for years. Our warranties are consistent
with this commitment and our dedication to quality.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN con-
sumer power tools will be free from defects in material or workmanship during personal use for a period of
two (2) years from date of purchase or 500 hours of use; whichever comes first. Ninety days for all WEN
products if the tool is used for professional or commercial use. Purchaser has 30 days from the date of
purchase to report missing or damaged parts.
SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the
extent permitted by law, any warranty or condition implied by law, shall be the replacement of parts, with-
out charge, which are defective in material or workmanship and which have not been subjected to misuse,
alteration, careless handling, misrepair, abuse, neglect, normal wear and tear, improper maintenance, or
other conditions adversely affecting the Product or the component of the Product, whether by accident or
intentionally, by persons other than Seller. To make a claim under this Limited Warranty, you must make
sure to keep a copy of your proof of purchase that clearly defines the Date of Purchase (month and year) and
the Place of Purchase. Place of Purchase must be a direct vendor of Great Lakes Technologies, LLC. Pur-
chasing through third party vendors, including but not limited to garage sales, pawn shops, resale shops,
or any other secondhand merchant, voids the warranty included with this product. Contact techsupport@
wenproducts.com or 1-800-232-1195 with the following information to make arrangements: your shipping
address, phone number, serial number, required part numbers, and proof of purchase. Damaged or defective
parts and products may need to be sent to WEN before the replacements can be shipped out.
Upon the confirmation of a WEN representative, your product may qualify for repairs and service work.
When returning a product for warranty service, the shipping charges must be prepaid by the purchaser.
The product must be shipped in its original container (or an equivalent), properly packed to withstand the
hazards of shipment. The product must be fully insured with a copy of the proof of purchase enclosed. There
must also be a description of the problem in order to help our repairs department diagnose and fix the issue.
Repairs will be made and the product will be returned and shipped back to the purchaser at no charge for
addresses within the contiguous United States.
THIS LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER
TIME, INCLUDING BELTS, BRUSHES, BLADES, BATTERIES, ETC. ANY IMPLIED WARRANTIES SHALL BE
LIMITED IN DURATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND
SOME CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUD-
ING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS
PRODUCT. SOME STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLU-
SION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND
FROM COUNTRY TO COUNTRY.
THIS LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA,
CANADA AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER
COUNTRIES, CONTACT THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS RE-
PAIRED UNDER WARRANTY SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES,
ADDITIONAL SHIPPING CHARGES MAY APPLY.
WARRANTY STATEMENT