Use and Care Manual

WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this
commitment and our dedication to qualit
y.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
GREA
T LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN consumer
power
tools
will be free from defects in material or workmanship during personal use for a period of two (2) years from
date
of
purchase or 500 hours of use; whichever comes first. Ninety days for all WEN products if the tool is used for pro-
fessional or commer
cial use. Purchaser has 30 days from the date of purchase to report missing or damaged parts.
SELLER’S SOLE OBLIGA
TION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent per-
mitted
by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which
are
defective
in material or workmanship and which have not been subjected to misuse, alteration, careless handling,
misrepai
r, abuse, neglect, normal wear and tear, improper maintenance, improper storage, incorrect lubricants/
fuels,
or other conditions adversely affecting the Product or the component of the Product, whether by accident or
intentionall
y, by persons other than Seller. To make a claim under this Limited Warranty, you must make sure to
keep
a
copy of your proof of purchase that clearly defines the Date of Purchase (month and year) and the Place of Pur-
chase. Place of Pur
chase must be a direct vendor of Great Lakes Technologies, LLC. Pur
chasing through third party
vendors,
including but not limited to garage sales, pawn shops, resale shops, or any other secondhand merchant,
voids the warranty included with this product. Contact [e-mail] or 1-800-232-1195 with the
following
information to make arrangements: your shipping address, phone number, serial number, required part
numbers, and proof of pur
chase. Damaged or defective parts and products may need to be sent to WEN before the
replacements can be shipped out.
Upon
the confirmation of a WEN representative, your product may qualify for repairs and service work. When re-
turning
a product for warranty service, the shipping charges must be prepaid by the purchaser. The product must
be
shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The
product
must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of
the
problem
in order to help our repairs department diagnose and fix the issue. Repairs will be made and the product
will be returned and shipped back to the pur
chaser at no charge for addresses within the contiguous United States.
THIS
LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME,
INCLUDING
FILTERS, SPARK PLUGS, VOLTAGE REGULATORS, BRUSHES, GASKETS, O-RINGS, WHEEL KITS, BAT-
TERIES,
RECOIL STARTERS, HIGH PRESSURE HOSES, SPRAY GUNS, ETC. ANY IMPLIED WARRANTIES SHALL
BE
LIMITED IN DURATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND
SOME
CANADIAN
PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMI
TATION MAY NOT APPLY TO YOU.
IN
NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
BUT
NOT
LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT. SOME
ST
ATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IN-
CIDENT
AL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS
WHICH
VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY
TO COUNT
RY.
THIS
LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA, CANADA
AND
THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER COUNTRIES, CON-
T
ACT THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS REPAIRED UNDER WAR-
RANTY
SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL SHIPPING
CHARGES MAY APPLY.
WARRANTY STATEMENT
43v. 2019.08.06