Use and Care Manual
2322
TROUBLESHOOTING GUIDE
WARNING: Stop using the tool immediately if any of the following problems occur. Repairs and replace-
ments should only be performed by an authorized technician. For any questions, please contact our customer 
service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
PROBLEM CAUSE SOLUTION
Motor does 
not start
Plunge button not pressed, or not 
pressed all the way
Ensure plunge button is fully pressed before beginning plunge.
Power cord damaged or not properly 
plugged in
Check the power cord, extension cord, power plug, and the 
power outlet. Do not use the tool if any cord is damaged.
Defective power switch
Stop using the tool and call 1-800-232-1195 for customer 
service.
Insufficient power from outlet
Make sure the outlet is functional and is the right capacity for 
the tool.
Wrong extension cord gauge Select proper extension cord. Refer to page 9. 
Worn carbon brushes
Inspect and replace carbon brushes as needed (see page 24). 
Replacement carbon brushes (part no. CT1065-031) can be 
ordered from wenproducts.com.
Defective motor or other internal 
problem
Stop using the tool and call 1-800-232-1195 for customer 
service.
Saw overheats
Tool forced to work too fast
Do not force the tool. Let it work at its own pace. Ensure blade 
selection is appropriate for cut type and workpiece.
Wrong extension cord gauge Select proper extension cord. Refer to page 9. 
Blocked motor housing vents
Wear safety glasses & dust mask. Blow dust out of motor 
housing vents.
Excessive slop 
(play) between 
track and saw
Fine-adjustment cams improperly 
adjusted
Adjust the fine-adjustment cams. Refer to page 17. 
Saw difficult to 
pull backwards 
along track
Anti-kickback cam engaged (safety 
feature)
Refer to page 17 for information about the anti-kickback cam.
Ineffective 
cutting 
performance
Blade is dull Sharpen or replace blade.
Blade is dirty
Remove the blade and clean the surface and cutting edge with 
steel wool and turpentine.
The blade is not secure
Make sure the blade flanges are flush against the blade and 
arbor bolt is tightened completely.
Blade is installed improperly Ensure blade is installed in correct orientation.
Incorrect blade used for workpiece
Ensure the blade is compatible with the material type and 
thickness being cut.
Worn carbon brushes
Inspect and replace carbon brushes as needed (see page 24). 
Replacement carbon brushes (part no. CT1065-031) can be 
ordered from wenproducts.com.
Troubleshooting guide continues on the next page.










