Use and Care Manual
PROBLEM CAUSE SOLUTION
Sander does
not turn on
1. Power cord or extension cord dam-
aged or not properly plugged in.
2. Safety key is removed from power
switch.
3. Defective power switch, defective
motor or wiring, short circuit or loose
connections.
4) Circuit breaker is tripped.
5) Worn carbon brushes.
1. Check the power cord, extension cord, power plug
and the power outlet. Make sure the tool is properly
plugged in. Do not use the if any cord is damaged.
2. Insert the safety key into the power switch.
3. Stop using the tool and contact customer service
at (800) 232-1195, M-F 8-5 CST for assistance.
Repairs must be done by a qualified technician.
4) Push circuit breaker to reset.
5) Replace carbon brushes.
Motor
overheats
1. Motor overloaded.
2. Extension cord too long with an
insufficient gauge.
3) Dust collection not being used.
1. Reduce load on motor - reduce pressure on the
workpiece being sanded.
2. Utilize an extension cord of appropriate gauge and
length or plug tool directly into outlet (see page 8).
3) Use dust collection.
Sanding grains
easily rub off
1. Sanding sleeve has been stored in
an incorrect environment.
2. Sanding sleeve has been damaged
or folded.
1. Store sanding accessories away from extremely
hot/dry temperatures.
2. Store sanding accessories flat—not bent or
folded.
Deep sanding
grooves or
scars in work-
piece.
1. Sanding sleeve grit is too coarse
for the desired finish.
2. Workpiece sanded across the grain.
3. Too much sanding force.
4. Workpiece held still against sand-
ing surface for too long.
1. Use a finer-grit sanding accessory.
2. Sand with the grain of the wood.
3. Reduce pressure on workpiece while sanding.
4. Keep workpiece moving while sanding on the
sanding sleeve.
TROUBLESHOOTING GUIDE
WARNING: Stop using the tool immediately if any of the following problems occur. Repairs and
replacements should only be performed by an authorized technician. For any questions, please contact
our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
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