Use and Care Manual

WARRANTY STATEMENT
WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this
commitment and our dedication to qualit
y.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
GRE
AT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN
consumer
power tools will be free from defects in material or workmanship during personal use for a period of two (2) years
from
date of purchase or 500 hours of use; whichever comes first. Ninety days for all WEN products if the tool
is
used
for professional or commercial use. Purchaser has 30 days from the date of purchase to report missing
or
damaged parts.
SELLER’S
SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent per-
mitted
by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which
are
defective
in material or workmanship and which have not been subjected to misuse, alteration, careless
handling,
misrepai
r, abuse, neglect, normal wear and tear,
improper maintenance, or other conditions adversely affecting the
Product
or the component of the Product, whether by accident or intentionally, by persons other than Seller. To
make
a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that
clearly
defines the Date of Pur
chase (month and year) and the Place of Purchase. Place of Purchase must be a direct ven-
dor
of Great Lakes Technologies, LLC. Purchasing through third party vendors, including but not limited to
garage
sales,
pawn shops, resale shops, or any other secondhand merchant, voids the warranty included with this
product.
Contact [e-mail] or 1-800-232-1195 with the following information to make arrangements:
your
shipping address, phone number, serial number, required part numbers, and proof of purchase. Damaged
or
defective parts and products may need to be sent to WEN before the replacements can be shipped out.
Upon
the confirmation of a WEN representative, your product may qualify for repairs and service work. When re-
turning
a product for warranty service, the shipping charges must be prepaid by the purchaser. The product
must
be
shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment.
The
product
must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of
the
problem
in order to help our repairs department diagnose and fix the issue. Repairs will be made and the
product
will be returned and shipped back to the pur
chaser at no charge for addresses within the contiguous United States.
THIS
LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER
TIME,
INCLUDING
BELTS, BRUSHES, BLADES, BATTERIES, ETC. ANY IMPLIED WARRANTIES SHALL BE LIMITED
IN
DURA
TION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND SOME
CANADIAN
PROVINCES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMI-
TA
TION MAY NOT APPLY TO YOU.
IN
NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING
BUT
NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT.
SOME ST
ATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITA
TION
OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU.
THIS
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS
WHICH
VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY
TO COUNT
RY.
THIS
LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA, CANA-
DA
AND THE COMMONWEALTH OF PUERTO RICO. FOR WARRANTY COVERAGE WITHIN OTHER
COUNTRIES,
CONT
ACT THE WEN CUSTOMER SUPPORT LINE. FOR WARRANTY PARTS OR PRODUCTS REPAIRED
UNDER
W
ARRANTY SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL
SHIPPING
CHARGES MAY APPLY.
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