Use and Care Manual
TROUBLESHOOTING
15
Problem Possible Cause Solution
Motor does not start
Power cord damaged or not
properly plugged in.
Check the power cord, extension cord, power plug and
the power outlet. Make sure the outlet is functional. Do
not use the tool if any cord is damaged.
Defective power switch.
Stop using the tool and contact customer service at (800)
232-1195, M-F 8-5 CST for assistance.
Motor carbon brushes (Part
No. 36704-011) are worn.
Have the carbon brushes checked and replaced by an
experienced technician.
Defective Motor.
Stop using the tool and contact customer service at (800)
232-1195, M-F 8-5 CST for assistance.
Ineffective Cutting
Cutting blade edges are dull/
worn.
Replace the cutting blade (see page 10).
Blade not suitable for the ma-
terial being cut.
Select the correct cutting blade (see page 10) for your
material.
The blade is not installed
properly.
See instructions for properly installing the blade on
page 10.
Repairs and replacements should only be performed by an authorized technician. If you have any questions, please
contact our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
NOTE: Parts that wear down over the course of normal use (like saw blades, carbon brushes, etc.) are not covered
by the two-year warranty.










