Use and Care Manual
WARRANTY STATEMENT
WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this 
commitment and our dedication to qualit
y.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE
GRE
AT  LAKES TECHNOLOGIES,  LLC  (“Seller”) warrants to  the  original purchaser only,  that  all  WEN 
consumer 
power tools will be free from defects in material or workmanship during personal use for a period of two (2) years 
used 
for professional or commercial use. Purchaser has 30 days from the date of purchase to report missing or 
damaged parts.
SELLER’S 
SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to the extent per-
mitted 
by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which a
re 
defective 
in material or workmanship and which have not been subjected to misuse, alteration, careless handling, 
misrepair
, abuse, neglect, normal wear and tear,
 improper maintenance, or other conditions adversely affecting the 
Product 
or the component of the Product, whether by accident or intentionally, by persons other than Seller. To 
make
 a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that 
clearly 
-
dor 
of Great Lakes Technologies, LLC. Purchasing through third party vendors, including but not limited to garage 
sales, 
pawn shops, resale shops, or any other secondhand merchant, voids the warranty included with this 
product. 
Contact techsupport@wenproducts.com or 1-847-429-9263 with the following information to make arrangements: 
your 
shipping address, phone number, serial number, required part numbers, and proof of purchase. Damaged 
or 
defective parts and products may need to be sent to WEN before the replacements can be shipped out.
-
turning
 a product for warranty service, the shipping charges must be prepaid by the purchaser. The product 
must 
be 
shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The 
product 
must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of 
the 
will be returned and shipped back to the pur
chaser at no charge for addresses within the contiguous United States.
THIS 
LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME, 
INCLUDING
 BELTS,  BRUSHES, BLADES, BATTERIES, ETC. ANY IMPLIED WARRANTIES  SHALL BE LIMITED IN 
DUR
ATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.S. AND SOME CANADIAN 
PROVINCES 
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMI-
TAT
ION MAY NOT APPLY TO YOU.
IN 
NO EVENT SHALL SELLER BE  LIABLE FOR ANY  INCIDENTAL OR CONSEQUENTIAL DAMAGES  (INCLUDING 
BUT 
NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT. 
SOME ST
ATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITAT
ION 
OF 
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY 
TO YOU.
THIS 
LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS 
WHICH 
VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE IN CANADA AND FROM COUNTRY 
TO COUNT
RY.
THIS 
LIMITED WARRANTY APPLIES ONLY TO ITEMS SOLD WITHIN THE UNITED STATES OF AMERICA, CANA-
DA 
AND THE  COMMONWEALTH OF PUERTO  RICO. FOR WARRANTY COVERAGE WITHIN OTHER COUNTRIES,
CONT
ACT THE  WEN  CUSTOMER  SUPPORT  LINE.  FOR WARRANTY  PARTS  OR  PRODUCTS  REPAIRED UNDER 
W
ARRANTY SHIPPING TO ADDRESSES OUTSIDE OF THE CONTIGUOUS UNITED STATES, ADDITIONAL S
HIPPING 
CHARGES MAY APPLY.
V. 2023.04.27
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