Warranty
English Warranty Information
10
c) refunding the actual purchase price of the product
less any rebates and discounts, or
d) paying the cost of repair of the product.
Any repaired or replacement products are warranted
for the remainder of the original Warranty Period or 30
days, whichever is longer. All products and parts that are
replaced become the property of Cisco.
Cisco additionally warrants that any media on which
software for the product may be provided will be free
from defects in materials and workmanship under normal
use for the Software Media Warranty Period. The Software
Media Warranty Period is a period of ninety (90) days from
the date of original purchase. If you make an eligible
software media claim under this manufacturer’s warranty,
Cisco will honor the warranty by replacing the software
media.
No Cisco employee, agent or reseller can make any verbal
or written modification, extension or addition to this
manufacturer’s warranty.
Note 1: Be aware that goods presented for repair may be
replaced by refurbished goods of the same type rather
than the defective goods being repaired. Alternatively,
refurbished parts may be used in the repair.
Note 2: The rights and remedies outlined above are
the only rights and remedies available under this
manufacturer’s warranty. However, a defect which
gives rise to a claim under this manufacturer’s warranty
may also give rise to rights under local laws under the
original contract of sale, and different or additional
remedies may be available under those laws. Further,
rights and remedies may be available under local laws
even for defects, goods or services that are not covered
by this manufacturer’s warranty at all.
(ii) Express warranties NOT given
Cisco does not give any express warranty:
a) in relation to software or services provided by Cisco
with the product, whether factory loaded on the
product or contained on media accompanying the
product, except for the limited warranties given in
section A(i) above;
b) in relation to any third party software or service
offerings which may be included in, or bundled with
the product;
c) that the operation of the product, software or
services will be uninterrupted or error free;
d) that the product, software or services, or any
equipment, system or network on which the product,
software or services are used will be free of vulnerability
to intrusion or attack; or
e) as to the continued availability of a third party’s
service which this product’s use or operation may
require.
Note: Although these warranties are not expressly
given by Cisco they may be implied or otherwise given
under local laws.
(iii) Circumstances in which this manufacturer’s
warranty does not apply
This manufacturer’s warranty does not apply if:
a) the product assembly seal has been removed or
damaged,
b) the product has been altered or modified, except
by Cisco,
c) the product damage was caused by use with non-
Cisco products,
d) the product has not been installed, operated,
repaired, or maintained in accordance with instructions
supplied by Cisco,
e) the product has been subjected to abnormal
physical or electrical stress, misuse, negligence, or
accident,
f) the serial number on the product has been altered,
defaced, or removed, or
g) the product is supplied or licensed for beta,
evaluation, testing or demonstration purposes for
which Cisco does not charge a purchase price or
license fee.
Note: Although this manufacturer’s warranty does not
apply in the above circumstances, you may still have
rights and remedies under local laws.
B. OBTAINING SERVICE UNDER THIS
MANUFACTURER’S WARRANTY
If you have a question about your product
or experience a problem with it, please go to
http://homesupport.cisco.com, where you will find a
variety of online support tools and information to assist
you with your product. If the product proves defective