Warranty

English Warranty Information
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d) that the product, software or services, or any equipment,
system or network on which the product, software or
services are used will be free of vulnerability to intrusion
or attack; or
e) as to the continued availability of a third party’s service
which this product’s use or operation may require.
Note: Although these warranties are not expressly
given by Cisco they may be implied or otherwise given
under local laws.
(iii) Circumstances in which this manufacturer’s
warranty does not apply
This manufacturer’s warranty does not apply if:
a) the product assembly seal has been removed or
damaged,
b) the product has been altered or modified, except by
Cisco,
c) the product damage was caused by use with non-Cisco
products,
d) the product has not been installed, operated, repaired,
or maintained in accordance with instructions supplied by
Cisco,
e) the product has been subjected to abnormal physical
or electrical stress, misuse, negligence, or accident,
f) the serial number on the product has been altered,
defaced, or removed, or
g) the product is supplied or licensed for beta, evaluation,
testing or demonstration purposes for which Cisco does
not charge a purchase price or license fee.
In the United States, this manufacturer’s warranty does
not apply to products purchased from a source other than
Cisco or a Cisco Authorized Reseller.
Note: Although this manufacturer’s warranty does not
apply in the above circumstances, you may still have
rights and remedies under local laws.
B. OBTAINING SERVICE UNDER THIS
MANUFACTURER’S WARRANTY
If you have a question about your product
or experience a problem with it, please go to
http://homesupport.cisco.com, where you will find a
variety of online support tools and information to assist
you with your product. If the product proves defective
during the Warranty Period, then return the product to
the location designated by Cisco Technical Support. The
telephone number for Cisco Technical Support in your
area can be found by clicking the “Contact Us” link on the
home page of http://homesupport.cisco.com.
Have your product serial number and proof of purchase
on hand when calling or lodging a warranty claim. A
DATED PROOF OF ORIGINAL PURCHASE IS REQUIRED
TO PROCESS WARRANTY CLAIMS. If you are requested
to return your product by post, you will be given a
Return Materials Authorization (RMA) number. You are
responsible for properly packaging and shipping your
product at your own cost and risk, and you are responsible
for all shipping and handling charges, in addition to
any applicable customs duties, VAT or other associated
taxes or charges when returning your product. You
must include the RMA number and a copy of your dated
proof of original purchase when returning your product.
Products received without a RMA number and dated
proof of original purchase will be rejected. Do not include
any other items with the product you are returning.
PLEASE MAKE SURE THAT YOU BACK UP ALL OF YOUR
DATA ON THE PRODUCT PRIOR TO SENDING IT IN FOR
REPAIR OR REPLACEMENT. Cisco may, as part of the repair
or replacement of your product, delete all or part of
your data, and Cisco will accept no responsibility for any
deletion of your data under any circumstances.
Defective product covered by this manufacturer’s
warranty will be repaired or replaced and returned to
you without charge. Cisco does not ship replacement
products to locations outside the country from which the
original product was purchased. Repairs or replacements
not covered under this manufacturer’s warranty or your
statutory consumer rights will be subject to charge at
Cisco’s then-current rates.
C. OTHER TECHNICAL SUPPORT
This manufacturer’s warranty is neither a service nor
a support contract. Information about Cisco’s current
technical support offerings and policies (including
any fees for support services) can be found at
http://homesupport.cisco.com. Telephone support may
not be available where you live.
D. GENERAL EXCLUSIONS AND LIMITATIONS
OF LIABILITY
IN SOME JURISDICTIONS AND CIRCUMSTANCES IT
IS POSSIBLE FOR A MANUFACTURER TO CHANGE OR
EXCLUDE WARRANTIES, CONDITIONS OR GUARANTEES
IMPLIED OR IMPOSED BY LAW, AND TO OTHERWISE LIMIT
ITS LIABILITY TO CONSUMERS. IN THOSE JURISDICTIONS