Warranty
English Warranty Information
4
English
LIMITED WARRANTY
(United States, Canada, APAC)
This warranty is provided to you by Cisco
Systems, Inc. and/or its affiliated entities
(“Cisco”)
IMPORTANT NOTICE REGARDING YOUR
CONSUMER RIGHTS
The benefits we give in this manufacturer’s warranty
are additional to, and do not detract from, any rights
and remedies that you may have under local consumer
protection laws.
This manufacturer’s warranty is governed by the laws of
the country in which you purchased your Cisco product.
In many countries, consumers have statutory rights
under local consumer laws. Those consumer rights
may differ between countries, states and provinces, and
often cannot be excluded.
This Manufacturer’s warranty is not intended to:
• change or exclude any statutory consumer rights
that cannot be lawfully changed or excluded; or
• limit or exclude any right you have against the
person who sold the Cisco product to you if that
person has breached their sales contract with you.
A. SCOPE OF MANUFACTURER’S WARRANTY
(i) Express warranty – warranty periods and
remedies
Cisco warrants the hardware in this Cisco product against
defects in materials and workmanship under normal use
for the Hardware Warranty Period. The Hardware Warranty
Period begins on the date of purchase by the original end-
user purchaser and lasts for the period specified below:
• Twelve (12) months for new product
• Ninety (90) days for refurbished product
If you make an eligible hardware claim under this
manufacturer’s warranty, Cisco will honor this warranty by
doing one of the following (at its option):
a) repairing the product with new or refurbished parts,
b) replacing the product with a reasonably available
equivalent new or refurbished Cisco product,
c) refunding the actual purchase price of the product less
any rebates and discounts, or
d) paying the cost of repair of the product.
Any repaired or replacement products are warranted
for the remainder of the original Warranty Period or 30
days, whichever is longer. All products and parts that are
replaced become the property of Cisco.
Cisco additionally warrants that any media on which
software for the product may be provided will be free
from defects in materials and workmanship under normal
use for the Software Media Warranty Period. The Software
Media Warranty Period is a period of ninety (90) days from
the date of original purchase. If you make an eligible
software media claim under this manufacturer’s warranty,
Cisco will honor the warranty by replacing the software
media.
No Cisco employee, agent or reseller can make any verbal
or written modification, extension or addition to this
manufacturer’s warranty.
Note 1: Be aware that goods presented for repair may be
replaced by refurbished goods of the same type rather
than the defective goods being repaired. Alternatively,
refurbished parts may be used in the repair.
Note 2: The rights and remedies outlined above are
the only rights and remedies available under this
manufacturer’s warranty. However, a defect which
gives rise to a claim under this manufacturer’s warranty
may also give rise to rights under local laws under the
original contract of sale, and different or additional
remedies may be available under those laws. Further,
rights and remedies may be available under local laws
even for defects, goods or services that are not covered
by this manufacturer’s warranty at all.
(ii) Express warranties NOT given
Cisco does not give any express warranty:
a) in relation to software or services provided by Cisco
with the product, whether factory loaded on the product
or contained on media accompanying the product, except
for the limited warranties given in section A(i) above;
b) in relation to any third party software or service offerings
which may be included in, or bundled with the product;
c) that the operation of the product, software or services
will be uninterrupted or error free;