Specifications

TROUBLESHOOTING SUGGESTIONS
SERVICE
18
Problem Possible Cause Suggested Remedy
Power indicator not lit
• Water-Max
TM
not connected to
power
• Check circuit Breaker
• Power switch OFF • Press power switch to ON
• Insufficient water supply • Check water supply turned ON and
supplying at least 25 p.s.i.
• Blown Fuse • Contact maintenance
Tank indicator not lit
• Tank not properly seated in socket • Check tank for proper installation
Status indicator flashing
• ERROR detected—water pressure
insufficient
• Check water supply turned ON and
supplying at least 25 p.s.i.
• ERROR detected—temperature rise
between inlet and outlet insufficient
• Be sure voltage is maintained during all
phases of operation
• Low supply water pressure
condition
• Turn power switch OFF. Wait 20
seconds. Turn power switch ON. If unit
resets and status indicator comes on
without flashing, error was (probably) a
low water condition. Otherwise, contact
maintenance.
No water flow from
dispenser nozzle (power
indicator lit, status
indicator not flashing)
• Tank is full • Normal operation
• Tank is sensed as full, but is
actually low
• Clean water level probe
• Tank not properly installed • Check tank for proper installation
Inductive heater operates
intermittently
• Internal hi-limit tripping • Be sure all cooling openings and louvers
are unobstructed.
• Cooling fan dirty or obstructed • Contact maintenance
Water tank will not heat
• Tank not properly installed (tank
indicator not lit)
• Check tank for proper installation
• Debris in faucet seat • Clean faucet
• Damaged seat cup • Contact maintenance
Water temp below 197°F
• Scale build-up in unit • Delime unit
Water flow is slow
• Scale build-up in unit • Clean and/or delime unit
No flow from faucet
• Plugged tank screen • Clean tank screen
OPERATIONAL NOTES
Water-Max
TM
will not operate if water pressure is less than 25 p.s.i. If Water-Max
TM
shuts down (status light flashes)
for no apparent reason, other equipment on the water line may be robbing water pressure and/or volume from
Water-Max
TM
.
ERROR CODES are displayed on the control board readout, visible through the view port on the upper right side of
the dispenser. To reset error code:
• Turn Power OFF. Wait 20 seconds
• Turn power ON.
• If error code does not reset, contact the National Service Cooperative at 1-800-298-1862 for the Wells
Authorized Service Agency nearest you.
* Order LIMESHIELD
TM
Scale and Food Soil Inhibitor using PCN 0021023.
Water faucet leaks