Specifications
M011C.02 2M-Z16298 Owners Manual for Built-In Well Modular Warmers
Unless otherwise specied, all commercial cooking 
equipment manufactured by Wells Manufacturing is 
warranted against defects in materials and workmanship 
for a period of one year from the date of original installation 
or 18 months from the date of shipment from our factory, 
whichever comes rst, and is for the benet of the original 
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY 
WARRANTY, EXPRESSED OR IMPLIED IN LAW 
OR IN FACT, INCLUDING BUT NOT LIMITED TO, 
WARRANTIES OF MERCHANTABILITY OR FITNESS 
FOR ANY PARTICULAR PURPOSE, AND/OR FOR 
DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES IN 
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.  
This warranty is void if it is determined that, upon inspection 
by an authorized service agency, the equipment has been 
modied, misused, misapplied, improperly installed, or 
damaged in transit or by re, ood or act of God. It also 
does not apply if the serial nameplate has been removed, 
or if service is performed by unauthorized personnel. The 
prices charged by Wells Manufacturing for its products are 
based upon the limitations in this warranty. Seller’s obligation 
under this warranty is limited to the repair of defects without 
charge by a Wells Manufacturing factory authorized service 
agency or one of its sub-service agencies. This service will 
be provided on customer’s premises for non-portable models.  
Portable models (a device with a cord and plug) must be 
taken or shipped to the closest authorized service agency, 
transportation charges prepaid, for service. In addition to 
restrictions contained in this warranty, specic limitations are 
shown in the Service Policy and Procedure Guide. Wells 
Manufacturing authorized service agencies are located in 
principal cities. This warranty is valid in the United States and 
Canada and void elsewhere. Please consult your classied 
telephone directory, your foodservice equipment dealer or 
contact:
Wells Manufacturing
10 Sunnen Dr., P.O.Box 430129 St. Louis MO 63143 USA 
phone (636) 678-6314 or fax (314) 781-2714
for information and other details concerning warranty.
LIMITED WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
NOTE:  For your protection, please note that equipment 
in this shipment was carefully inspected and packaged 
by skilled personnel before leaving the factory. Upon 
acceptance of this shipment, the transportation company 
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.  VISIBLE LOSS OR DAMAGE:  Be certain that any 
visible loss or damage is noted on the freight bill or 
express receipt, and that the note of loss or damage is 
signed by the delivery person.
2.  FILE CLAIM FOR DAMAGE IMMEDIATELY: 
  Regardless of the extent of the damage.
3.  CONCEALED LOSS OR DAMAGE: if damage is
  unnoticed until the merchandise is unpacked, notify the 
transportation company or carrier immediately, and le 
“CONCEALED DAMAGE” claim with them. This 
should be done within fteen (15) days from the date 
the delivery was made to you. Be sure to retain the 
container for inspection.
Wells Manufacturing cannot assume liability for damage or 
loss incurred in transit. We will, however, at your request, 
supply you with the necessary documents to support your 
claim.
SHIPPING DAMAGE CLAIM PROCEDURE
1.  Resetting of safety thermostats, circuit breakers, over 
load protectors, and/or fuse replacements are not  
covered by this warranty unless warranted conditions 
are the cause.
2.  All problems due to operation at voltages or phase 
other than specied on equipment nameplates are 
not covered by this warranty.
  Conversion to correct voltage and/or phase must be 
the customer’s responsibility.
3.  All problems due to electrical connections not made 
in accordance with electrical code requirements 
and wiring diagrams supplied with the equipment are 
not covered by this warranty.
4.  Replacement of items subject to normal wear, to
  include such items as knobs, light bulbs; and, normal 
maintenance functions including adjustments of
  thermostats, adjustment of micro switches and
  replacement of fuses and indicating lights are not
  covered by warranty.
5.  Damage to electrical cords and/or plug due to exposure 
to excessive heat are not covered by this warranty.
6.  Full use, care, and maintenance instructions supplied 
with each machine. Noted maintenance and
  preventative maintenance items, such as servicing and 
cleaning schedules, are customer responsibility. Those
  miscellaneous adjustments noted are customer
  responsibility. Proper attention to preventative
  maintenance and scheduled maintenance procedures 
will prolong the life of the appliance.
7.  Travel mileage is limited to sixty (60) miles from an 
Authorized Service Agency or one of its sub-service 
agencies.
8.  All labor shall be performed during regular working 
hours. Overtime premium will be charged to the buyer.
9.  All genuine Wells replacement parts are warranted for 
ninety (90) days from date of purchase on non-warranty 
equipment. This parts warranty is limited only to 
replacement of the defective part(s). Any use of non-
genuine Wells parts completely voids any warranty.
10.  Installation, labor, and job check-outs are not 
  considered warranty and are thus not covered by this 
warranty.
11.  Charges incurred by delays, waiting time or operating 
restrictions that hinder the service technician’s ability to  
perform service are not covered by warranty. This 
includes institutional and correctional facilities.
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