Specifications

4. Menus

2011-03 Instructions for Use for i-control No. 30018668 Rev. No. 1.8 87

Exception History…

The Exception History dialog box shows a list of exceptions (instrument errors,

software failures) with date and time.

Every time an exception occurs and an error box is displayed, all relevant

information is collected and saved in a zip-file. Each of these zip-files leads to an

entry in this list.

Relevant information is: The error message and number, communication log-files

and system information (like operating system version, free amount of disc

space).

Every entry (which corresponds with a zip-file) can be saved as a separate file to

a user-defined location using the floppy disc symbol at the lower left corner of the

dialog box.

This information is helpful to the customer support or help desk to track problems.

4.1.6 Help Menu

Contents

This command opens the online help file and allows you to browse through the

different topics.

Index

This command opens the online help file and allows you to enter the first letters of

your search query; a selection of help topics will appear.

This command opens the online help file and allows you to enter your search

query.

Tecan Homepage

This command opens your favorite browser and navigates to the Tecan

homepage.

About…

This command lists the version numbers of the software and hardware

components of the currently installed

i-control.