Built-In Ceramic Hotplate Operation Manual Model HC-1006, HC-1256, HC-2256

TROUBLESHOOTING 
SYMPTOM 
 Hotplate won’t heat 
 One or more sections 
 won’t heat 
 Hotplate not hot enough 
 Hot surface indicator does 
 not light, or stays on 
POSSIBLE CAUSE 
Disconnect turned OFF or circuit 
breaker tripped 
Temperature control not on 
Damaged temperature control, 
element or other internal component 
Temperature control not set 
Operating 208/240V unit at 120V 
Damaged temperature control, 
element or other internal component 
Damaged temperature control, 
element or other internal component 
SUGGESTED REMEDY 
Turn disconnect ON 
Check / reset circuit breaker 
Turn temperature control to 
desired setting 
Contact Authorized Wells 
Service Agency for repairs 
Adjust for desired temperature 
Be sure supply voltage 
matches nameplate voltage 
Contact Authorized Wells 
Service Agency for repairs 
Contact Authorized Wells 
Service Agency for repairs 
NOTE:  There are no user 
serviceable components in the 
hotplate. In all cases of 
damage or component 
malfunction, contact your 
Authorized Wells Service 
Agency for repairs. 
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