S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual Notice © Copyright 2002 Welltech Computer Co., Ltd. All intellectual property rights in this publication are owned by Welltech Computer Co., Ltd. and are protected by Republic of China copyright laws, other applicable copyright laws and international treaty provisions. Welltech Computer Co., Ltd. retains all rights not expressly granted.
WellGate 3804 User Manual Table of Contents 1. INTRODUCTION.........................................................................................................................................4 1.1 FEATURES AND SPECIFICATION..........................................................................................................................4 1.2 APPEARANCE................................................................................................................................................
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 1. Introduction The WellGate 3804 gateway provides voice/fax service over IP network with H.323 v3 protocol. By connecting to your existing ADSL or cable modem service, which allows the use of a single, network for voice and fax services with consequent saving in network infrastructure and greatly reduced telephone charges.
WellGate 3804 User Manual - Automatically Gatekeeper Discovery PeertoPeer mode (nonGatekeeper) Support autoattendant (2nddial Tone / Voice greeting) Dimensions: 221mm(W)*42mm(H)*217mm(L) Line hunting 4 RJ11 FXO ports E.164 (Telephone Number Plan) DTMF dialing DTMF detection/generation TFTP software upgrade Remote configuration/reset via Telnet LED indication for system status LAN interface: One RJ45 connector of 10BaseT Microsoft NetMeeting v3.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 1.2 Appearance Front panel: The LED light provides system message of WellGate 3804. Power : Light on means WellGate 3804 is power on. L1L4 : Light on means the line is in use. Link : Light on means WellGate 3804 is connected to the network correctly. Act : LED should be light on and in flash display when data is transmitting. Ready : 1. Light on and in slow flash means WellGate 3804 is in operation mode. Status : 1.
WellGate 3804 User Manual PIN 1, 2: Transmit PIN 3, 6: Receive 2. COM: RS232 console port (9pin Male connector, as the same as the computer). Male connector (as the same as the PC) 9 PIN DSUB MALE at the WellGate 3804 Pin Name Dir Description 2 RXD Receive Data 3 TXD Transmit Data 5 GND ─ System Ground 3. L1 ~ L4: RJ11 (PSTN or Extension Line of PBX) 4. On / Off: Power switch on/off. 5. 100 240 VAC: AC Power supply. 2.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual START 2.1 System Requirement 2.2 Telephone Line Requirement 2.3 IP Environment Setting 2.4 Hyper Terminal Setting END 2.1 System Requirement 1. One PC (a) Pentium 100 or above, 64 MB DRAM, Windows 98 or above. (b) Network card (RJ45) & COM port 2.
WellGate 3804 User Manual depended on the different model. 3. PSTN lines / PBX extension lines (up to 4 lines). 4.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 2.2 Telephone Line Requirement Two kinds of analog lines can be connected to RJ11 of WellGate 3804. 1. PSTN (Public Switched Telephone Network, POTS) or 2. PABX (Private Automatic Branch Exchange) / PBX (Private Branch Exchange) extension line. PSTN 1. It is necessary to provide PSTN/POTS telephone lines in order to plug into RJ11 of WellGate 3804. 2. The maximum telephone lines are up to 4. PABX / PBX 1.
WellGate 3804 User Manual 2.4 Hyper Terminal Setting 1. Execute the Hyper Terminal program, then the following windows popup on the screen. (START – Program files – Accessories – Communication – Hyper Terminal) 2. Define a name such as ‘3804 Gateway’ for this new connection. 3. After pressing OK button, the next window popping up is necessary to connect choose COM Port.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual Note: Some connection failed is derived the PC COM Port. If user cannot open the com port, for example com 1, please try another com port, com port 2. 4. Configure the COM Port Properties as following: (1) Bits per second : 9600 (2) Flow control : None Press ‘OK’ button, and start to configure WellGate 3804.
WellGate 3804 User Manual 3. Initializing WellGate 3804 Setting 3.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual It is important for the first time user to follow the operation procedure. 1. Power on the WellGate 3804 and the sentence “Please wait while system is initializing…………S” is displayed. Attached TCP/IP interface to cpm unit 0 Attaching interface lo0...done Please wait while system is initializing .......... S 2.
WellGate 3804 User Manual usr/config$ ifaddr –ip 10.1.1.1 –mask 255.2555.255.0 –gate 10.1.1.254 Note: this is to assign WellGate 3804 an IP address of “10.1.1.1”, subnet mask “255.255.255.0”, and default IP gateway “10.1.1.254”. (c) Gatekeeper Mode Settings To assign a gatekeeper address for WellGate 3804, and define its own registered ID and phone number. For detail, please refer to Chapter 4.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 3.2 PeertoPeer Mode PeertoPeer Mode allows users to call other VoIP devices without using a gatekeeper. When in PeerToPeer mode, WellGate 3804 will send SETUP message directly to the destination IP address once the dial is finished. Users have 2 methods of dial. One is IP dialing, and the other is Phonebook dial, which we will describe later. When using IP address as destination phone number, press “*” as “.
WellGate 3804 User Manual 3.3 Behind IPSharing IP Sharing function The function is for user whose network environment is behind IP Sharing device. It is said WellGate 3804 is connected to the IP Sharing device. An example such as ADSL network is in the following. ATUR ADSL Modem WAN ① IP Sharing device LAN ② LAN③ WellGate 3804 ④ PC ① The WAN IP Address obtained from ADSL has two kinds of methods. One is fixed IP Address, while user applies for one or more fixed IP Addresses.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 192.168.1.5.
WellGate 3804 User Manual 4. Disconnect Tone Configuration This application note is going to describe the procedures of configuring the disconnect tone on WellGate 3804 FXO gateway in order to release LINE ports of WellGate 3804 after PSTN/PBX caller party is hung up. 4.1 What is Disconnect Tone IP Network IP Side PSTN side WellGate 3804 Other VoIP devices PSTN or PBX Caller A caller make a telephone call to Gateway from PSTN side, WellGate 3804 will answer the call automatically.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 4.2 How to configure disconnect tone on WellGate 3804 gateway WellGate 3804 has a default setting of disconnect tone (Busy tone 1, Busy tone 2, reorder tone 1 and reorder tone 2 ). If the disconnect tone was recognized correctly, the LINE port from PSTN/PBX will be released in two seconds. Otherwise it may be released after one minute or lock this LINE permanently. The tone table parameters are shown as follows.
WellGate 3804 User Manual “CoolEdit Pro” software to analyze the frequency and ON/OFF time. Please visit http://www.cooledit.com to download demo version for analysis. You can use this program to analyze ON/OFF time and fill in to tone table. 4.3 Adjust Tone Table parameters manually If the gateway still cannot release the LINE port in two seconds, try to adjust the frequency by 1 hz on tone table. For example, your analysis value is 620/480, take the following procedures.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 5. Command lists 5.1 [help] command Type help or man or ? to list all the available command.
Parameters Usage: status Display the enabled debug flags. add Add debug flag. h323 : h323 related information vp : voice related information delete Remove specified debug flag. open Start to show debug messages. close Stop showing debug messages. WellGate 3804 User Manual 5.4 [reboot] command After commit command, type reboot to reload WellGate 3804 in new configuration. The procedure is as below: usr/config$ reboot Attached TCP/IP interface to cpm unit 0 Attaching interface lo0...
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual Save changes after configuring the WellGate 3804. usr/config$ commit This may take a few seconds, please wait.... Commit to flash memory ok! usr/config$ Note: Users should use commit to save modified value, or they will not be activated after system reboot. 5.7 [ifaddr] command Configure and display WellGate 3804 network information.
WellGate 3804 User Manual usr/config$ ifaddr -sntp 1 10.1.1.1 while 10.1.1.1 stands for SNTP server’s IP address. timezone Set timezone for WellGate 3804. User can set different time zone according to the location WellGate 3804 is. For example, in Taiwan the time zone should be set as 8,which means GMT+8. cmcenter Set management center IP address.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual use this function to analyze disconnect tone of PSTN side. 1. Greeting Voice Record : please follow instructions on screen ; first, call in line1 of WellGate 3804 from PSTN side(now can’t hear greeting) and press “enter” to start record .After finishing recording, please press “enter” again to stop recording. Then choose “y/n” to replay and save or not.
WellGate 3804 User Manual ================================================= = Welcome to Voice Record/Analysis Mode -------------------------------------------------1.Greeting Voice Record. 2.Disconnect Tone Analysis. 3.exit. -------------------------------------------------Please input function(1~3): 2 2.Disconnect Tone Analysis. Please Dial-in "Line 1" and then Hang up the phone!!! Press "Enter" to start record!!! Waiting for Disconnect Tone from PSTN.... Disconnect Tone Detected.... Starting Record...
S/W version:4fxo.115 WellGate 3804 User Manual pbook [-search [ip ipaddress] [name Alias] [e164 phonenumber]]Release version,:2.4 pbook [-insert [index] [ip ipaddress] [name Alias] [e164 phonenumber]] pbook [-delete index] pbook [-modify [index] [ip ipaddress] [name Alias] [e164 phonenumber]] -print Display Phonebook data. -add Add an record to Phonebook. -search Search an record in Phonebook. -delete Delete an record from Phonebook. -insert Insert an record to Phonebook in specified position.
Index Name WellGate 3804 User Manual IP E164 1 B_gateway 192.168.1.2 0 B E1 trunk gateway, which connects to PSTN with E1 PRI. If users want to make a call to PSTN number “82265699”, they have to pickup one of the phone connected to WellGate 3804, and then dial “082265699”.
S/W version:4fxo.115 WellGate 3804 User Manual from IP side needs to dial GW's E164, wait for PSTN Release version,:2.4 dialtone, and then dial out. -drule Specify digits to be filtered/dropped/inserted before making an outgoing IP call or after receving an incoming IP call. -askpin PIN code prompt before greeting. 0:Disable 1:Per Unit 2:Per Channel. -ring Ring number before answer. 0:Disable, other is number of ring ( 1 ~ 5 ).
WellGate 3804 User Manual applied to ITSP, who provides international VoIP solution. Note: In LineToLine service, must set WellGate 3804 sysconf – 2nddial 1 . ringdet: to define ring detection method. (0 is for old hardware version; 1 for new hardware version) plan: It is for setting dialnumbering plan. While e164 number is three digits, the plan should be set as 3 or 0. The plan 0 is for any positive digits use. port: This command can enable or disable individual port.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual respectively. Every channel uses a different pincode. ring: To set when dial in WellGate 3804 from PSTN side, WellGate 3804 will pick the call immediately or rings for specific times before picks up. 0 disable: pick up immediately 15 times of ring before WellGate 3804 picks up. callalive: Call Alive function (1 = ON; 0 = OFF). The function is used to check if the opposite party is alive when connection is established.
WellGate 3804 User Manual -e164 IP side registered number (phone number). -alias IP side registered H.323 alias (account name). -multi Gatekeeper auto discovery (multicast, On=1, Off=0). -rtp RTP port number (1024~65532). -h245 H.245 port number (N/A). -ttl RAS TTL time (0~3600 second). -gkfind Gatekeeper finding port (1024~65535). -gwtype Register as Gateway (1) or Terminal (0) type -ras Gatekeeper RAS port (1024~65535). -range Dynamically allocated port range (1500~65535).
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual alias h323 ID, a identification in h323 world for other parties’ recognition. The field might be used as a key of authorization or accounting in some VoIP application. It is recommended to assign a special name, or it might conflict with other devices. multi Switch ON or OFF gatekeeper discovery function (1 = ON; 0 = OFF). When it’s ON, WellGate 3804 will multicast for gatekeeper if default gatekeeper is not presented.
gk -security add WellGate 3804 User Manual h323 Parameters Usage: print print current embedded gatekeeper information and configurations. enable to enable gatekeeper feature(gk –enable 0/1) ttl to set timer for TTL(Time To Live).In this period of time if endpoint doesn’t send RRQ to GK,GK will determine this endpoint as not exist anymore and delete it from registered list. add To add a dynamic endpoint that doesn’t send RRQ to GK.
S/W version:4fxo.115 WellGate 3804 User Manual Release version,:2.4 -nscng No sound compression and CNG. (G.723.1 only, On=1, Off=0). -echo Setting of echo canceller. (On=1, Off=0, per port basis). -mindelay Setting of jitter buffer min delay. (0~150, default: 100). -maxdelay Setting of jitter buffer max delay. (0~150, default: 150).
WellGate 3804 User Manual [-rtpdelay mode] [-rtpthruput mode] [-rtpreliab mode] tos -print [-sigtype]|[-rtptype]|[-rtcptype] 0 routine. 1 priority. 2 immediate. 3 flash. 4 flash override. 5 critic. 6 internet control. 7 network control. [-sigdelay]|[-rtpdelay]|[-rtcpdelay] 0 normal delay. 1 low delay. [-sigthruput]|[-rtpthruput]|[-rtcpthruput] 0 normal throughput. 1 high throughput. [-sigreliab]|[-rtpreliab]|[-rtcpreliab] 0 normal reliability. 1 high reliability.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual usr/config$ tone Setup of call progress tones Usage: tone -toneX LowFreq HighFreq LowFreqLevel HighFreqLevel TOn1 TOff1 TOn2 TOff2 tone -print Note: toneX has the following possibility: busy1 busy2 reorder1 reorder2 ringtone1 ringtone2 dialtone Example: tone -busy1 400 0 8 0 50 50 0 0 tone -dialtone 400 0 19 0 25 25 0 0 5.
WellGate 3804 User Manual do know well the application. This might cause incompatibility with other devices. 2. If user wants to use T.38 fax under fast start mode, please make sure “h245fs” function is enabled, or fax can’t work normally. 5.19 [group] command This command is for grouping 4 ports of WellGate 3804. If users need to register at least 2 numbers (at most 4) separately to gatekeeper, then this command is needed for such an application.
S/W version:4fxo.115 Release version,:2.4 WellGate 3804 User Manual 5.20 [bureau] command Type bureau to display the command usage. usr/config$ bureau Bureau line setting information and configuration Usage: bureau [-pstn number] [-hold used] [-table [Port DestIP TELnum]] bureau -print -print -pstn -hold Display Bureau line informatio and configuration. PSTN number (per port basis).
WellGate 3804 User Manual Note: 1. HotLine and LineToLine functions are using the same table. 2.In HotLine service, user have to set No. prepared to dial out; in LineToLine service ,user have to set port No. For example, if user set bureau –table 1 192.168.4.69 628 in hotline service, after user dial in WellGate 3804 port 1, WellGate 3804 will direct dial to 192.168.4.69 and dial 628 to PSTN side, then Phone 628 will ring, user will hear ring back tone. If user set bureau –table 1 192.168.4.
S/W version:4fxo.115 WellGate 3804 User Manual Release version,:2.4 Usage: rom [-app] [-dsptest] [-dspcore] [-dspapp] [-rbpcm] [-htpcm] [-greeting] -s TFTP/FTPserver ip -f filename rom [-method mode] [-ftp username password] rom -print -print show versions of rom files.
WellGate 3804 User Manual sound file should complied to: μlaw, 8000 Hz , 8 bit, Mono, 7 kb/ s askpin update ASKPIN sound file. This is the greeting sound that when asking for pincode. s to specify TFTP server’s IP address when upgrading ROM files. f to specify the target file name, which will replace the old one. methodto decide using TFTP or FTP as file transfer server. “0” stands for TFTP, while “1” stands for FTP.
WellGate 3804 User Manual 6. Upgrade the WellGate 3804 S/W version:4fxo.115 Release version,:2.4 WellGate 3804 supports remote download via TFTP for updating the new rom file. Regarding new version release, please contact local distributor for more information. TFTP/FTP server It is necessary to prepare the TFTP/FTP server program on the host PC as TFTP/FTP server. After TFTP/FTP program set up on one PC and connecting to network, WellGate 3804 is ready to be updated.
WellGate 3804 User Manual f to specify the target file name, which will replace the old one. methodto decide using TFTP or FTP as file transfer server. “0” stands for TFTP, while “1” stands for FTP. ftp if users choose FTP in above item, it is necessary to specify predefined username and password when upgrading files.
