IP8820 Nortel IP Phone User Guide IP8820 IP Phone User Guide for Nortel Call Servers Please read this guide carefully before operating your set. Retain this guide for future reference. Copyright© 2009 LG-Nortel Co. Ltd. All Rights Reserved This material is copyrighted by LG-Nortel Co Ltd. Any unauthorized reproduction, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws.
IP8820 Nortel IP Phone User Guide Regulatory and Safety Notices 1. Radio Frequency Emissions: FCC Compliance statement: This device complies with Part 15 rules. Operation is subject to the following two conditions; 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
IP8820 Nortel IP Phone User Guide Care & Precautions: Before connecting or using your new phone, take a moment to consider safety and reliability. Use common sense when locating, connecting and using your IP8820 Phone. • Locate on a dry level surface. Keep the phone away from the edges of the surface to avoid the potential of a fall. • Locate cables to avoid potential for damage. For example, do not locate under rugs or carpet as damage may result from foot traffic or heavy objects.
IP8820 Nortel IP Phone User Guide Table of Contents 1. IP8820 IP Phone Overview ....................................................................................1 2. Installing your IP8820 Phone................................................................................3 3. Using Features of IP8820 Phone ..........................................................................4 4. 5. 3.1. Receiving a Call......................................................................................
IP8820 Nortel IP Phone User Guide 5.9. Key Tone..................................................................................................................................... 20 5.10. Language Setting........................................................................................................................ 20 Appendix A Dial Pad Character Set ...........................................................................21 Appendix B Time Zones.............................................
IP8820 Nortel IP Phone User Guide 1. IP8820 IP Phone Overview Your new LG-Nortel IP8820 Phone is an Internet Protocol (IP) phone employing Session Initiation Protocol (SIP), the well-known open standard for establishing, managing and terminating a communication session. IP8820 Phone interoperates with call servers, proxies and gateways to exchange SIP signaling messages for call control. Real-time Transport Protocol (RTP) packets deliver voice between the end-points over a managed IP network.
IP8820 Nortel IP Phone User Guide another phone Shared line call held at another phone Line not registered w/server** Red LED slow flash Red/Orange LED flashes color, red to orange at 30 ipm * When the LCD displays information for a line, such as when an incoming call first rings, the LED color is orange otherwise, the LED color will be green. **The flashing red orange Line button will also appear during a reboot until the Line is registered.
IP8820 Nortel IP Phone User Guide 2. Installing your IP8820 Phone The figure below shows the cable connections for your IP Phone. The LAN and desktop PC connections employ standard category 5 LAN cables terminated with RJ-45 connectors. The IP Phone supports PoE (Power over Ethernet) in accordance with the IEEE-802.1af industry standard. When connected to a PoE complaint LAN port, the IP Phone derives power from the port.
IP8820 Nortel IP Phone User Guide 3. Using Features of IP8820 Phone 3.1. Receiving a Call When you receive a call, your phone rings, the LCD displays the incoming call information and the associated line button flashes. To answer a ringing call: o Lift the handset. You may press the speakerphone button, line button or the Answer softkey to activate the speakerphone. To use a headset, press the headset button. To end the call: o Hang up the handset.
IP8820 Nortel IP Phone User Guide Press the Hold button or the Hold softkey. The call status changes to hold and you receive dial tone. You may then select another line to answer or place a call. Note, if you select an idle line and take no action for about 15 seconds, the line is disconnected. o To retrieve a held call: Press the slow flashing line button Select the desired call from the displayed call list using Previous-Next softkeys Select the OK softkey to resume a connection with the call.
IP8820 Nortel IP Phone User Guide • BLF (Presence) - visual status indication of the extension, when the associated extension is busy the LED illuminates red. To call an idle covered extension: o o Lift the handset. You may press the speakerphone button or the headset button. Press the DSS button. You may press the DSS button prior to lifting the handset, which activates the speakerphone and places the call. To transfer an active call: o o o Press the DSS button.
IP8820 Nortel IP Phone User Guide o o o Press the Conferen softkey. The call status changes to hold and you receive dial tone. Dial the number you want to join the conference. When the party answers, press the Join softkey to establish the conference. To end your conference call: o Hang up the handset. To cancel a conference, for example the second party does not answer or is busy: o Press the EndCall softkey. 3.9.
IP8820 Nortel IP Phone User Guide o Lift the handset for privacy or press the headset button to use the headset 3.13. Speed Number Dialing Your IP8820 Phone incorporates a Phone Book with up to 100 records. Refer to section 4.2 for information on use of the Phone Book. Each record includes a name, contact information and a Speed number (00 to 99). When you dial a Speed number, the IP Phone initiates a call to the contact. Speed number dialing must be enabled.
IP8820 Nortel IP Phone User Guide 3.17. Hotline/Warm-Line With Hotline/Warm-Line operation configured, the IP Phone automatically calls the defined destination when you take the handset off-hook or press the speakerphone button. The call initiates immediately, Hotline, or after a delay of up to 10 seconds, Warm-Line. The later permits you the time to access another feature or line as needed. Note that with Hotline configured, Speed dial, redial and other automated dialing features will not operate.
IP8820 Nortel IP Phone User Guide 4. Advanced Services and the IP8820 Phone LCD Menu This section describes how to view and use the advanced services available through the LCD menu. The IP8820 Phone has three context sensitive softkeys, pressing the softkey selects the function or value shown in the LCD just above the softkey. The left (return) and right navigation buttons navigate through menus. The menu items and order of display may be different on your phone based on the service subscription.
IP8820 Nortel IP Phone User Guide To add a record to the Phone Book: o o o o Access the Phone Book as described above. Press the right navigation button to display the Add softkey. Select the Add softkey. Enter the name, contact information, ring type and speed number for the record, selecting the OK softkey for each entry. Use the Mode softkey to enter characters. Refer to Appendix A Dial Pad Character Set, which shows the relationship between the dial pad digits and characters.
IP8820 Nortel IP Phone User Guide To search for a record in the Phone Book: o o o Access the Phone Book as described above. Press the right navigation button to locate the Find softkey. Select the Find softkey. Phone Book (Page 1) >(01)Tom,1234 Find o o Enter the search criteria (name or contact information). Use the Mode softkey to enter characters. Refer to Appendix A Dial Pad Character Set, which shows the relationship between the dial pad digits and characters.
IP8820 Nortel IP Phone User Guide 5. Setting Your Preferences In the LCD Menu, you can set various preferences for the IP Phone. Settings you can adjust include: - LCD contrast - Ring Setting - Ringer off - Headset auto mode - Flexible button settings - Time Configuration - Outgoing Call Lock - Speed Number Dialing - Key Tone - Language The following paragraphs provide detailed instructions for each of the preferences as well as descriptive information for each. 5.1.
IP8820 Nortel IP Phone User Guide To set the ring type for the phone: o o o o o o o Press the Setting ( ) button. Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the OK softkey. Dial 2, or move the cursor to 2.Ring Setting using the Previous-Next softkeys and press the OK softkey. Dial 1, or move the cursor to 1.Default Ring Type using Ring Setting >1.Default Ring Type the Previous-Next softkeys and press the OK softkey.
IP8820 Nortel IP Phone User Guide o o o o o o Dial 2, or move the cursor to 2.Ring Setting using the Previous-Next softkeys and press the OK softkey. Ring Setting Enter the line number plus 1 (for line 1 dial 2, for line 2 dial >2.Line 1 Settings 3, etc.), or move the cursor to 2.Line n Configuration Previous OK Next using the Previous-Next softkeys to select the line number (n) and press the OK softkey. Dial 2, or move the cursor to 2.Delayed Ring Timer using Line 1 Configuration >2.
IP8820 Nortel IP Phone User Guide o Move to another parameter with the navigation buttons and continue the session or press the Setting ( ) button to exit the configuration session. 5.5. Setting Flexible Buttons Your IP8820 Phone has twelve (12) flexible buttons. Normally, the first two (2) buttons are for your line. The flexible buttons not assigned as line buttons can access various functions. The table below indicates the available functions with a brief description of each.
IP8820 Nortel IP Phone User Guide o Move to another parameter with the navigation buttons and continue the session or press the Setting ( ) button to exit the configuration session. 5.6. Time Configuration Within the Time Configuration menu, the IP Address or name of the desired Simple Network Time Protocol (SNTP) server and the local time zone are defined. In addition, Daylight Savings Time (DST) is enabled. Consult with your administrator before changing the SNTP server. 5.6.1.
IP8820 Nortel IP Phone User Guide o Move to another parameter with the navigation buttons and continue the session or press the Setting ( ) button to exit the configuration session. 5.6.3. DST Auto Adjustment The IP8820 Phone automatically adjusts for DST (Daylight Savings Time) when enabled. To enable/disable automatic daylight savings time: o o o o o o Press the Setting ( ) button. Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the OK softkey.
IP8820 Nortel IP Phone User Guide To set the date display format: o o o o o o Press the Setting ( ) button. Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the OK softkey. Dial 6, or move the cursor to 6.Time Configuration using the Previous-Next softkeys and press the OK softkey. Dial 5, or move the cursor to 5.Date Format using the Previous-Next softkeys and press the OK softkey.
IP8820 Nortel IP Phone User Guide o o o Dial 9, or move cursor to 9.Speed Number using the Previous-Next softkeys and press the OK softkey. Press the Yes softkey to enable Speed number, or press Speed Number Current value is ‘Yes’. the No softkey to disable Speed number. Move to another parameter with the navigation buttons and Yes No continue the session or press the Setting ( ) button to exit the configuration session. 5.9.
IP8820 Nortel IP Phone User Guide Appendix A Dial Pad Character Set The IP8820 Phone dial pad inputs digits or alphanumeric characters. The table below maps each dial pad digit to characters available. Three modes are available, dial pad digits, upper case letters and lower case letters as shown in the table.
IP8820 Nortel IP Phone User Guide Appendix B Time Zones Country No Country No GMT-12:00 International Date Line, West 60 GMT+01:00 Oslo, Norway 30 GMT-11:00 Midway/Samoa 61 GMT+01:00 Paris, France 31 GMT-10:00 Hawaii 1 GMT+01:00 Rome, Italy 32 GMT-09:00 Alaska 62 GMT+01:00 Stockholm, Sweden 33 GMT-08:00 Los Angeles, California 2 GMT+01:00 Vienna, Austria 34 GMT-08:00 Pacific Standard 3 GMT+02:00 Athens, Greece 35 GMT-07:00 Mountain Standard 4 GMT+02:00 Harare, Zimbabwe 36 GMT
