Calibration/verification module notes A Welch Allyn authorized service center must perform individual module calibration and verification activities. NOTE: The tests are product specific. Welch Allyn service test equipment and training is available. Contact Welch Allyn Customer Service for information.
SureTemp Plus error codes To find the SureTemp Plus error code: 1. Go to the tab of the device you are working on and select the SureTemp Plus module. 2. Select the View log button in the user information section of the page. A .txt document opens with the last 10 SureTemp Plus error codes. The last listed error code is the latest error code. The module provides these errors in a CErrEStd object. For a unique error code, merge the identified species value with the error code.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) Traditio nal code map Details Host controller action (ST+ HH) 2 7 The message requires an Module/ Host object, but did not controller alert contain one. Internal error None None 2 8 The object provided with the message could not be deserialized. Module/ Host controller alert Internal error None None 2 9 The object could not be serialized.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) Traditio nal code map Details Host controller action (ST+ HH) Technical Service. 5 24 The module’s power rail Power/ is too low. Equipment alert 27 Internal malfunction. Contact Welch Allyn Technical Service. Indicate module error 5 25 The module’s power rail Power/ is too low. Equipment alert 28 Internal malfunction. Contact Welch Allyn Technical Service.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) Traditio nal code map Details Host controller action (ST+ HH) F), respectively. If conditions are valid and the problem persists, replace the probe. If problem persists, replace module. 8 3 Internal calibration resistor (RCAL) on the board is damaged or contaminated (pulse too long). Module/ Equipment alert 47 E4.1 Internal malfunction. Contact Welch Allyn Technical Service.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) Traditio nal code map Details Host controller action Indicate missing probe well (ST+ HH) 8 9 Missing probe well. Probe (well)/ Equipment alert 63 E4.9 Insert probe well. 8 10 Problem saving to the module's EEPROM in biotech mode. Module/ Host controller alert 65 E4.3 Verify that batteries are fresh. Try to make changes again. If the problem persists, replace the module.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) 8 16 Cannot read the probe's Probe/ Equipment 75 alert EEPROM correctly or the probe left the factory without being tested. 8 17 Invalid events index. Module/ Host controller alert 8 18 Problem reading the module's EEPROM or saving to the module's EEPROM in biotech mode. Module/ Host controller alert Traditio nal code map Details Host controller action (ST+ HH) E0.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) Traditio nal code map Details Host controller action (ST+ HH) problem persists, replace the module. 8 25 Heater indicates off when turned on. Module/ Equipment alert 81 E5.0 Heater control error. If the problem persists, replace the module. Indicate module error 8 26 HTR_Q on and HTRC is Module/ off, but still has voltage. Equipment alert 82 E5.0 Heater control error.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) Traditio nal code map Details Host controller action (ST+ HH) persists, replace the probe. 8 31 Excessive heater energy. Probe/ Equipment 22 alert Probe warmer is not working. If the problem persists, replace the probe. Power down 8 32 Host controller interface Module/ Host controller alert error. Internal error Internal error. Try another predict cycle. If the problem persists, replace the module.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) 8 37 Under minimum battery Power/ Host volts. controller alert 8 38 Battery volts not set. 8 39 8 8 8 Traditio nal code map Details Host controller action (ST+ HH) Internal malfunction. Contact Welch Allyn Technical Service. Indicate module error Module/ Host controller alert Internal malfunction. Contact Welch Allyn Technical Service. Indicate module error Predict algorithm not set.
Speci Code Definition / Description Origin/Alert es type Traditional code map (ST+ OEM) Traditio nal code map Details (ST+ HH) Calibrate or replace the probe.
14 | OpenTopic | Suretemp Plus Verification Setup Suretemp Plus Verification Setup Connect the SureTemp Plus module to perform the verification process. Test equipment part numbers Use the equipment detailed in the table below for the SureTemp Plus verification. Contact Welch Allyn customer service to purchase or locate specific parts.
OpenTopic | Module verification | 15 Module verification 1. Click within the module row, and click Verify to activate the test sequence for the module. 2. Enter information about any replacement parts you used during service of the product. After entering the part information, click Begin to start the tests. 3. Follow the onscreen prompts in the right side pane of the test window to progress through the test sequence.
