Specifications

8–3
Cordless Systems Manual
Troubleshooting
The Cordless System automatically performs self-tests whenever you turn it on.
If your Cordless Scanner or Cordless Base is not functioning properly, review the
following Troubleshooting Guide to isolate the problem.
Troubleshooting Guide
Is the power on? Is the Scanner’s red illuminated beam on?
If the red scan beam on the Cordless Scanner isn’t illuminated, check that:
➊ the battery pack is connected properly to the Cordless Scanner.
➋ the battery pack is not low on power (check the low battery LED).
Is the Cordless System having trouble reading your bar codes?
If the Cordless System isn’t reading bar codes well, check that the bar codes:
➊ aren’t smeared, rough, scratched, or exhibiting voids.
➋ aren’t coated with frost or water droplets on the surface.
➌ are enabled in the Cordless System ( see Section 5, Symbology Menu ).
Is the bar code displayed but not “entered”?
The bar code is displayed on the host device correctly, but you still have
to press a key to enter it (
the Enter/Return key or the Tab key, for
example
).
You need to program a suffix.
Programming a suffix enables the Cordless System to output the
scanned bar code
plus the key you need (such as a “CR,” carriage return)
to enter the bar code into your application. (
See Suffix Selection in
Section 4, Application Work Group Menu.
)
To Reset Factory Settings
If you are unsure of the programming options that have been set up in
your Cordless System, or you’ve changed some options and now want
the factory settings restored, refer to Main Menu Selections in Section 2
and scan the
Factory Default Settings bar code.