Product Manual

57
MAINTENANCE AND TROUBLESHOOTING
APPENDIX B
System Troubleshooting Chart
LCD Message
Problem
Correction
BATTERY LOW – CHARGE UNIT
Unable to acquire ECG or
unable to print.
Charge the battery with AC power.
LEAD FAULT, NO ECG CAPTURE
Lead fail.
Correct faulty lead.
NO ANSWER
Unable to transmit ECG.
Check for correct phone number.
Ensure modem and E-SCRIBE
are online.
Device is not responding
Press and hold the On/Off button for
10 seconds. Re-entry of date and time
will be required after this function.
ECG Troubleshooting Chart
Affected Leads
Problem
Correction
LEADS OFF OR ONE OR MORE OF
THE FOLLOWING: RA, LA, LL, V1,
V2, V3, V4, V5, V6
Lead fail.
Indication of
RL/RA/LA/LL/V1/V2/V3/V4/V5/V6.
Check limb leads.
Correct faulty lead(s).
Lead I and Lead II
Poor RA electrode or right
arm tremor
Check patient prep; re-prep if
necessary with new electrode.
Lead II and Lead III
Poor LL electrode or left leg
tremor
Check patient prep; re-prep if
necessary with new electrode.
Lead I and Lead III
Poor LA electrode, or left
arm tremor
Check patient prep; re-prep if
necessary with new electrode.
All
High Freq. Noise.
Adjust low pass filter setting; check
proximity to power cables; check AC
filter setting (50 Hz or 60 Hz).
Transmission Troubleshooting Chart
LCD Message
Problem
Correction
TRANSMIT FAILED
Unable to transmit ECG.
Check phone line. Ensure site number
is valid. Try again.
ERROR-DICOM Not Enabled
A DICOM communication was
attempted, but the unit is not
configured for DICOM.
Configure the system to DICOM and
reboot.
UNABLE TO SAVE ECG
No available memory.
ECG data too noisy to store.
Press stop to continue. Transmit or
mark records for deletion in the
directory. Correct noise and try
acquisition/storage again.
DHCP FAILURE
The WLAN module failed to get
an address from DHCP.
Contact Mortara Technical Service.
DPAC FAILURE
WLAN failed to initialize.
Contact Mortara Technical Service.
CAN’T CONNECT TO ACCESS
POINT
A link to the access point could
not be established.
Ensure the IP address is correct. If
problem persists, contact Mortara
Technical Service.