Product Manual

Message Possible cause Suggested action
Alarm
priority
message persists, replace the main PCBA on
the monitor.
APM not functional.
1C1004
The APM PIC cannot communicate
with the accelerometer
Restart the monitor and the APM. If the
problem is still present, check the cable
connections from the monitor to APM. If the
problem still present, replace APM. If the
message persists, replace the main PCBA on
the monitor.
Very low
APM not functional.
1C1009
The APM PIC software update and
any retries have failed
Restart the monitor and the APM. If the
problem is still present, check the cable
connections from the monitor to APM. If the
problem still present, retry the software
update. If still present, replace the APM. If
the message persists, replace the main PCBA
on the monitor.
Very low
APM not functional.
1C100B
The APM battery is not recharging Restart the monitor and the APM. If the
problem is still present, check the cable
connections from the monitor to APM. If the
problem still present, replace the APM. If the
message persists, replace the main PCBA on
the monitor.
Very low
APM not functional. The APM USB changes from
unplugged to plugged after
monitor startup
Restart the monitor and the APM. If the
problem is still present, check the cable
connections from the monitor to APM. If the
problem still present, retry the software
update. If still present, replace the APM. If
the message persists, replace the main PCBA
on the monitor.
Information
Device is operating in
battery mode.
AC power cord has been
disconnected.
Information status message; press OK button
to dismiss.
Information
Sleep mode is
unavailable. Intervals
monitoring is in
progress.
Sleep mode is not allowed when
intervals are in progress
Stop any active intervals. Information
Sleep mode is
unavailable. An alarm is
active.
Sleep mode is not allowed when
alarms are active
Clear all active alarms. Information
Display lock is
unavailable. Missing
patient context.
Lockout is not allowed without
active patient information
Enter patient information Information
Power cable is
disconnected. 1C1011
The APM communication cable is
plugged in while the APM USB
cable is disconnected
Restart the monitor and the APM. If the
problem is still present, check the cable
connections from the monitor to APM. If the
problem still present, retry the software
update. If still present, replace the APM. If
the message persists, replace the main PCBA
on the monitor.
Very low
126 Troubleshooting Connex
®
Spot Monitor