Product Manual

Message Possible cause Suggested action
Alarm
priority
Radio not functional.
350041
Unable to configure DHCP 60 on
the radio
Check the radio configuration. If the
problem is still present, reset the radio to
factory defaults. If the problem persists,
check for software update and apply it. If
still present, replace the radio.
Very low
Radio not functional.
350042
DHCP option corrupt. The DHCP
option file is not in the expected
format
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350043
Cannot delete file. There is an
internal software error on the
radio (occurs for Option 60 upload
and factory default)
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350046
Invalid SDC value. There is a
software issue on the when trying
to configure the radio.
Check for a software update and apply it.
If still present, replace the radio.
Very low
Unable to establish
network
communications. Radio
out of network range.
350100
No IP address after 30 seconds.
Unable to associate.
Check ESSID and radio mode settings. Very low
Invalid radio
configuration.
Reconfigure and try
again. 350200
No IP address after 30 seconds.
Unable to authenticate
Check radio security settings. Very low
Radio card DHCP
timeout. 350300
No IP address after 30 seconds.
Unable to obtain DHCP address.
Check DHCP server settings. Very low
Lost network
communications. Radio
out of network range.
350400
Radio lost association Ensure the access point is still powered
on and in range.
Very low
Radio not functional.
350500
POST failure Power cycle the device and re-enable the
radio. If the problem persists, replace the
radio.
Very low
Radio software upgrade
failed. 350600
The radio software upgrade failed. Restart the monitor. Information
Certificate load
successful.
The radio customer certificate was
successfully loaded from the host
None. Information
Certificate load failed. The radio customer certificate was
not loaded
Try again. Information
Directions for use Troubleshooting 119