Product Manual

Message Possible cause Suggested action
Alarm
priority
Radio not functional.
35001f
Invalid power mode. There is an
internal software error on the
radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350020
Post results missing. There is an
internal software error on the
radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350021
Post results format. There is an
internal software error on the
radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350025
Unrecognized component. There is
a version compatibility error if the
radio or the monitor adds new
features and software upgrade of
the radio fails after the monitor
successfully updates
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350027
Missing release file. There is an
internal software error on the
radio with a missing file
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350028
Not ready. Displays when logging
verbosity is turned on
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350029
Disconnected. There is a software
communication issue between the
host and the radio. Socket
connection is down
Check for a software update and apply it.
If still present, replace the radio.
Very low
Invalid radio
configuration.
Reconfigure and try
again. 35002a
Invalid parameter. There is a
software issue on the monitor
while trying to configure radio
Check the radio configuration. If the
problem is still present, reset the radio to
factory defaults. If the problem persists,
check for software update and apply it. If
still present, replace the radio.
Very low
Radio not functional.
35002b
Timeout. There is a software
communication issue between the
host and the radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
35002c
Socket error. There is a software
communication issue between the
host and the radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
35002e
Cannot parse DHCP lease. There is
an internal software error on the
radio (error reading and converting
DHCP lease file)
Check for a software update and apply it.
If still present, replace the radio.
Very low
Invalid radio
configuration.
Reconfigure and try
again. 350032
Invalid certificate password. The
radio is misconfigured with a
password that does not match the
certificate.
Check the radio configuration. If the
problem is still present, reset the radio to
factory defaults. If the problem persists,
check for software update and apply it. If
still present, replace the radio.
Very low
Directions for use Troubleshooting 117