Product Manual

Message Possible cause Suggested action
Alarm
priority
Radio not functional.
350002
Permissions. There is an internal
software error on the radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350003
Unsupported operating system.
There is an internal software error
on the radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350004
Unknown. There is an internal
software error on the radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350006
Invalid authentication. There is an
internal software error on the
radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350008
Unknown SDC Error. There is an
internal software error on the
radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
350009
Invalid SDC configuration. There is
an internal software error on the
radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
35000a
Invalid SDC profile. There is an
internal software error on the
radio
Check for a software update and apply it.
If still present, replace the radio.
Very low
Invalid radio
configuration.
Reconfigure and try
again. 35000b
Invalid SDC WEP type. There is an
internal software error on the
monitor. Attempt to configure
settings that don't apply in current
authentication mode on radio
Check the radio configuration. If the
problem is still present, reset the radio to
factory defaults. If the problem persists,
check for software update and apply it. If
still present, replace the radio.
Very low
Invalid radio
configuration.
Reconfigure and try
again. 35000c
Invalid SDC EAP type. There is an
internal software error on the
monitor: attempt to configure
settings that don't apply in current
authentication mode on radio
Check the radio configuration. If the
problem is still present, reset the radio to
factory defaults. If the problem persists,
check for software update and apply it. If
still present, replace the radio.
Very low
Invalid radio
configuration.
Reconfigure and try
again. 35000d
Invalid SDC parameter. The Laird
SDK rejects a parameter being
configured.
Check the radio configuration. If the
problem is still present, reset the radio to
factory defaults. If the problem persists,
check for software update and apply it. If
still present, replace the radio.
Very low
Radio not functional.
35000e
Unrecognized. There is a version
compatibility error if the radio or
the monitor adds new features
and software upgrade of the radio
fails after the monitor successfully
updates
Check for a software update and apply it.
If still present, replace the radio.
Very low
Radio not functional.
35000f
No statistics file. There is an
internal software error on the
radio indicating a Linux kernel
error
Check for a software update and apply it.
If still present, replace the radio.
Very low
Directions for use Troubleshooting 115