Product Manual

Message Possible cause Suggested action
Patient list is full. Delete some
patients to add more.
The maximum number of patients was exceeded Delete a patient from the list to
add a new patient.
Stop intervals to select new
patient.
The monitor is set to take interval readings Stop intervals before changing
the patient.
No connection for send. No connectivity is available to support sending
data manually or automatically sending data on
manual save
Call for service to check the
network connection or wireless
settings.
Unable to retrieve list. The monitor is unable to retrieve a patient list
from the network
Call for service to check the
network connection or wireless
settings, or to verify that the
server is available.
Unable to identify clinician. The clinician ID or password is incorrect Confirm the clinician ID and
password (if applicable), and
retry.
Communications module messages
Message Possible cause Suggested action
Communications module did not
power on properly. Power down
the device. (High-priority alarm)
Communication failure Call for service.
Radio messages
Message Possible cause Suggested action
Radio not functional. Call for
service.
A hardware failure occurred Call for service to update the
radio software or replace the
radio.
The radio has the wrong software
Radio error. Power down and
restart.
The monitor and the radio failed to establish
communication with each other
Power down and restart. If
problem persists, call for service.
Unable to establish network
communications. Radio out of
network range.
The radio is no longer communicating with the
access point
Call for service to verify that the
device is within the radio
coverage area and is configured
to the network.
Unable to establish network
communications. Call for service.
Unable to get an IP address from the DHCP server Call for service to verify that the
server is available.
Directions for use Troubleshooting 157