Product Manual

Message Possible cause Suggested action
Temperature time limit exceeded.
Retry temperature measurement.
The direct mode timed out Remove the probe from the
measurement site.
Tissue contact lost. The probe has lost contact with the patient's
tissue
Touch OK to dismiss the
message. Return the probe to the
probe well and retry patient
temperature measurement.
Ensure that the probe makes
proper contact with the patient's
tissue.
Retry temperature measurement.
Note This message often
accompanies other temperature
messages.
A probe heater or data error occurred Retry the temperature
measurement. If the problem
persists, replace the probe.
User settings require adjustment Adjust the user settings and
retry.
The ambient temperature is out of range Operate the monitor within the
specified temperature range.
Retry patient temperature
measurement.
The SureTemp temperature module is faulty Call for service.
Weight scale messages
Message Possible cause Suggested action
Weight scale not functional. Call
for service.
The weight scale is not operating properly. Call for service.
Patient data management messages
Message Possible cause Suggested action
Maximum number of patient
records saved. Oldest record
overwritten.
The maximum number of patient records in the
monitor's memory has been exceeded
On the Review tab, delete old
records to prevent the alarm from
appearing when new records are
saved.
No data saved. No patient data is available Take or enter vital signs before
saving.
Patient ID required to save data. The configuration requires a patient ID to save
data
Call for service to modify
advanced settings.
Clinician ID required to save data. The configuration requires a clinician ID to save
data
Call for service to modify
advanced settings.
Patient ID required to send data. The configuration requires a patient ID to send
data
Add a patient ID.
156 Troubleshooting Welch Allyn Connex
®
Vital Signs Monitor 6000 Series™