Product Manual
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49
Troubleshooting
Error Codes
The following tables of error codes provide a quick reference of the descriptions and 
probable causes of error codes. For service-level troubleshooting, refer to the Service 
Manual (part number 704432).
Table 12. General Error Codes
Code Description Corrective Action
C12 Device outside operating temperature 
range.
Change ambient temperature.
C13 Low battery level. Charge battery.
E30 Internal malfunction. Contact Technical Service.
E31 Internal malfunction. Contact Technical Service.
E32 Internal malfunction. Contact Technical Service.
E33 Internal malfunction. Contact Technical Service.
E38 Date and time not set. Set date and time (see “Date/Time Menu Options” on 
page 32)
E42 Internal malfunction. Contact Technical Service.
E44 Internal malfunction. Contact Technical Service.
E45 Internal malfunction. Contact Technical Service.
Table 13. Blood Pressure Error Codes
Code Description Corrective Action
C01 Blood pressure reading cancelled by user. Retake blood pressure reading.
C02 Unable to release cuff pressure. Check tubing for kinks and connection integrity.
C03 Inflation too quick. Check tubing and connections.
C04 Air leak. Check blood pressure cuff and tubing connections.
C05 Unable to determine blood pressure. Check connections; restrict patient movement.
C06 Unable to determine blood pressure. Check connections; restrict patient movement.
C07 Internal NIBP error. Device will power down.
E10 Cuff pressure limits exceeded. Device will power down.
E11 Cuff pressure duration exceeded. Device will power down.
E20 Internal NIBP error. Device will power down.










