User Manual User guide

Reference Guide Care and maintenance 97
Customer services
Ordering and customer service
For ordering information, for the location of your nearest Welch Allyn sales representative
or service center, or for more information on other Welch Allyn products, contact:
Welch Allyn
8500 SW Creekside Place
Beaverton, OR 97008-7107 USA
Worldwide: [phone]
In the USA, toll-free: [phone]
FAX: [phone]
Technical service
If you need technical assistance on troubleshooting, are interested in customer technical
training on Welch Allyn products, or help with ordering replacement parts, contact Welch
Allyn’s Technical Services Department at:
Worldwide: [phone]
In the USA, toll-free: [phone]
FAX: [phone]
Internet: http://www.monitoring.welchallyn.com/service
Internet E-mail: [e-mail]
Repacking
Before returning the monitor for service, call Welch Allyn for return authorization and
instructions on shipping. Repack the Propaq Encore in its original shipping container, if
possible. The container is designed to protect the monitor from possible damage during
shipment.