User Documentation

Page 95
If any problems in terms of u-link connectivity
or other Router features require support from
Weidmüller please proceed as described
below.
➢ Goto menu ‘System → Backup settings’
➢ Click button ‘Download settings’ to export the
configured Router settings (a file with
extension .cf2) will be created.
Note:
Only a saved configuration will be exported into
a backup file. If you have changed and applied
Router parameters but still not saved then you
need to save the configuration before creating
the backup file.
➢ Send the cf2-file to mail address
[e-mail].
▪ The u-link support department then will
analyze the issue and contact you to solve
the problem.
Appendix 2 – General support in case of Router problem issues
Router Web interface
Menu System → Backup settings
Copyright © 2020 Weidmüller Interface GmbH & Co. / All rights reserved. Reproduction without permission is prohibited.
A2 - General Router support by Weidmüller
V1.5.1 / Oct, 2020