User Documentation

4326440000/04/12.201632
8 Troubleshooting
Fault
Possible cause Recommended action
Devicecannotbeswitchedon
Power supply not connected Checkthatthepowersupplyisconnectedto
the plotter and to the power supply.
No power supply Havethesocketcheckedbyanelectrician.
If necessary, switch to another socket.
Powersupplyfaulty(greenLEDonpower
supply does not light up even though the power
supplyisconnected)
Replace the power supply.
Plotter does not react to data sent by the
PC.
USB cable not connected properly CheckwhethertheUSBcableisproperly
connectedtotheplotterandthePC.
If necessary, replace the data cable.
Devicedrivernotcorrectlyinstalled Checkwhetherthedevicedriverisinstalledon
thePC.
If necessary, install the device driver.
The plotter starts up, but labelling is not
created.
Plotter pen dried out Use the writing function.
If necessary, remove the plotter pen from the
pen station and clean the tip carefully with a
softclothdippedincleaninguid
1)
.
Plotting pen empty Remove the plotter pen from the pen station
andrellorreplaceit.
Poor printing, uneven line thickness,
missing parts of labels
Contaminationonplottertip Remove the plotter pen from the pen station
and clean the tips carefully with a cloth dipped
incleaninguid
1)
.
1)Onlyusedetergentsnamedasaccessories(seeChapter10).
Tab. 8.1 Troubleshooting MCP Plus 2
If there is a fault that cannot be remedied
using the measures described above, please
contact the Weidmüller Service Depart-
ment.