Brochure/Catalogue
u-link Remote Access Service
Convenient remote access, simple and secure
Whether product characteristics, costs, supply chains,
or quantities: the customer requirements change and
manufacturing companies have to accommodate changes
more and more quickly. Although processes are becoming
more exible as a result of increasing automation and
smarter software, the complexity of the systems and the
demands on the productivity of the machine park are
growing as well. System malfunctions and unplanned
downtimes are serious problems, which often only the
manufacturer‘s specialists can solve. Usually, an on-site visit
by a technician is required. As a result, costs rise, downtime
extends, and production resources tie up. When spare
parts have to be ordered, downtime extends even more.
Any delays and their accumulation are pricy and lead to
customers’ dissatisfaction.
Remote access to machines and systems facilitates
immediate identication of most faults and their causes.
You can frequently correct errors directly from your desk,
without delay. Remote access via secure VPN connections
establishes within a few seconds. Faster service and
lowers costs will improve customers‘ satisfaction. But the
remote access to machines and systems usually requires a
complex, time-consuming set-up. It also requires a targeted
and secure-functional connection to the IT systems in the
network. These two factors make the global networking of
systems a major hurdle for users.
u-link enables particularly fast, uncomplicated and secure
access to machines and systems. It facilitates maintenance
and repair operations and allows efcient management
of production systems such as user clients. With u-link‘s
intuitive interface, you can quickly and easily congure
u-link and adapt it to your process structures. Our innovative
service includes an online platform which ensures the
conformity of various IT systems for remote access.
u-link Remote Access Service
C
Industrial Security Router
C.8 2596860000