User Guide
Quick Start Guide 3
Installing Components
Follow these steps to install the SQL database, the Webroot Server, Webroot Clients, and the Distributor.
Configuring a SQL Server Database
As a first step, you must install and configure either a SQL Server or SQL Server Express database. (Do not
use the SQL Server Express version if you have a large number of distributors. For more information, see the
System Administrator Guide.) See the following table for important database installation notes.
If you have an existing Webroot Spy Sweeper Enterprise 3.1 installation and a DBISAM database, see the
System Administrator Guide for instructions. The DBISAM database is no longer supported.
Installing and Configuring the Webroot Server
Follow these instructions to install the following Server executables:
• Client Service. Controls communications between the Webroot Server and Webroot Clients.
• Update Service. Controls updates from the Webroot Update Server.
• Admin Console. Provides a user interface for administering Webroot SME Security.
(When installing the Webroot Server on Windows Server 2003 Service Pack 1, you may receive various errors
and the installation may fail. To resolve installation problems see the System Administrator’s Guide.)
The following table provides important information required during Webroot Server installation.
Database Installation Notes
Microsoft SQL Server
2000 or 2005
If you are using SQL Server 2000 or 2005 for your database, you must create the
database before installing the Webroot Server. Make sure you have the user name and
password available before installing the Webroot Server. In addition, you may also want
to create a system data source name (DSN) if you experience problems connecting to the
database.
When you install the Webroot Server, the installer attempts to enable TCP/IP access and
the correct authentication mode (mixed mode). If you have problems with the database
configuration, refer to Webroot’s Knowledge Base available from:
http://webrootenterprise.supportportal.com/Portal/Home.aspx
Microsoft SQL Server
2005 Express Edition (free
download)
If you are using SQL Server 2005 Express for your database, you can either install it in
advance or link to it from the Webroot SME Security installer to download and install it
from there. You must also install Microsoft .NET Framework 2.0, which can also be
accessed from the Webroot Server installer.
During the database installation, make sure you select Mixed Mode for the
authentication mode.
Required Information for Webroot Server Installation
Database Connection In the Database Connection Information screen, you must enter the following
information about your SQL database:
• SQL Server Name
•Instance Name
• Database Name
• SQL User Name
• Password
You will use either MS SQL Server or SQL Server Express. You need the above
information regardless of which version of MS SQL Server you are using.
Keycode In the Company Information screen, you must enter your unique Key Code. If you
purchased Webroot SME Security through a sales representative or online, you received
your Key Code in an e-mail message. You can copy the Key Code from the message and
paste it in. If you purchased Webroot SME Security from a store or received it already
installed on your new computer, the Key Code is on the product packaging.