User Guide

Webroot Enterprise System Administrator Guide 61
A: Webroot Enterprise Port
Requirements
A number of communication ports must be opened for proper communications between all
network components within the Webroot Enterprise architecture. Table 11 describes the port
requirements for a Webroot Enterprise installation.
The aim of this information is not to document how to open all of these ports for a particular
firewall, but rather to describe what ports must be open and on what systems within your Webroot
Enterprise architecture.
Table 11: Webroot Enterprise communications ports
Port Component Description Installation/network
access requirement
443 WebrootUpdateService.exe
Required on Distributor Servers
HTTP protocol over SSL.
Communicates periodically with
Webroot to retrieve updates and
move them to distributor servers.
Runs as a system service on the
server.
Installed when you set
up distributor servers.
Requires local network
access.
50003 WebrootUpdateDistributor.exe
Required on Distributor Servers
•HTTP.
Responds to CommAgent on client
workstations to distribute updates.
Runs as a system service on the
server.
Installed when you set
up distributor servers.
Requires local network
access.
50000 WebrootClientService.exe
Required on company server
and client workstations
Controls the communication
between the client workstations and
your company server.
Installed during the
installation of Webroot
Enterprise Server.
Requires local network
access.
50001 Sweep Now Function
Required on company server
and client workstations
Function initiated from the Admin
Console that initiates a Spy
Sweeper sweep of the selected
client workstations.
Not an installed
component, but a
function called from
within the Admin
Console.
Requires local network
access.
50002 Poll Now Function
Required on company server
and client workstations
Function initiated from the Admin
Console that initiates a poll of the
selected client workstations to
update their heartbeat and status to
the server.
Not an installed
component, but a
function called from
within the Admin
Console.
Requires local network
access.