User Guide

Webroot Enterprise System Administrator Guide 33
Setting Up Notification Messages
You can set up the messages that Webroot Enterprise Server sends for the following types of
events:
• Availability of updates or definitions to the Webroot Enterprise Server or client
workstation components
• Detected spyware
• Errors that occur on client workstations
To set up notification e-mail messages:
1. From the Admin Console function tree, select Admin Tasks > Configure E-mail
Notifications.
• The Configure E-mail Notifications panel displays.
2. Click the tab for the type of message you want to set up.
3. Enter the E-mail Subject you want to use for this type of message.
• The field is already populated with example text that you can keep or edit.
4. Enter the message text you want for this type of message.
• The field is already populated with example text that you can keep or edit.
• For information that will vary, select an option from the Merge Fields drop down list
and click Insert. Each event will contain information to fill in these merge fields
(variables) with content appropriate to the event.
5. Click Apply Changes.
Setting Up Error Notification
You can configure who receives notification of different types of errors that come from your client
workstations.
To set up error notification:
1. From the Admin Console function tree, select Admin Tasks > Error Notifications.
• The Error Notifications panel displays with a list of all e-mail addresses you have
entered for notification and the alert categories of increasing scope.
2. Drag a name from the list to an alert category
• To move an e-mail address from one category to another, drag it from the current
category and drop it onto another category.
• To receive all error messages, move the e-mail address to the Errors, Warnings & Info
category.
3. Click Apply Changes.