User Guide

Webroot Enterprise System Administrator Guide 31
Client Service IP
Enter the IP address or host name that the client workstations will use
to communicate with your company server. For IP resolution, select
the IP address of the network interface card (NIC) visible to client
workstations. For host name resolution, enter the fully qualified
domain name of your server (requires a properly configured DNS
environment).
Port
Port on your company server that the Client Service will use to
communicate with your client workstations. The default port is 50000.
Be sure that the port you use is not used to communicate with another
system.
E-mail tab
E-mail Host
Fully qualified domain name for your e-mail server used for outgoing
mail (SMTP server).
From Address
E-mail address that notification messages will come from. Must be a
real e-mail address in the format: [e-mail].
Message Timeout
Amount of time the Admin Console will wait to connect to the mail
server before timing out.
Use SMTP Login
If you use a secure SMTP e-mail server, select this option and enter
the Login Name and Login Password below.
Login Name
Name needed to log in to a secure SMTP server.
Login Password
Password needed to log in to a secure SMTP server.
Send Test E-mail
Select an e-mail address from the drop-down list and click Send Test
E-mail. All e-mail addresses entered into Admin Tasks > E-mail
Addresses are listed in the drop-down list. You can also enter an e-
mail address to test it before adding it.
Advanced tab
Proxy Server
If you use a proxy server to access the Internet, enter your proxy
server name or IP address and port number in one of the following
formats:
• server_name.company.com:80
• 10.0.0.1:80
If you do not use a proxy server, leave the field blank.
Proxy Username
If you use a proxy server that requires authentication, enter your proxy
server username.
Proxy Password
If you use a proxy server that requires authentication, enter your proxy
server password.
Min Initial Retry
(Seconds)
Minimum time a rejected client workstation should wait before trying
to connect again.
The actual retry time is a randomly generated time between the
minimum and maximum. If the client workstation is rejected again, it
doubles the retry time. A rejected client continues to double the retry
time until it connects successfully or until it reaches the final retry
time. It then continues at the final retry interval until it is successful.
Max Initial Retry
(Seconds)
Maximum time a rejected client workstation should wait before trying
to connect again. The actual retry time will be between the minimum
and maximum, as described above.
Field Description