User Guide

Webroot Enterprise System Administrator Guide 11
• If the server name of your SQL Server does not appear in the drop-down list, you can
manually enter the name into the field.
11. Enter the name and login information for the database created above.
• The installer program attempts to log in to the SQL database with the credentials
provided and displays a message if it cannot connect to the database.
Note
SQL Server databases must use Case Insensitive collation to function correctly with Webroot
Enterprise Server.
Installing Webroot Enterprise Server on Your
Company Server
The Webroot Enterprise Server installation process installs all of the executables described in
Table 4 on page 4. You must install Webroot Enterprise Server while logged in with
Administrative rights.
The WebrootClientService.exe and WebrootUpdateService.exe run as Windows services and
should always be started. This permits your company server to download updates from the
Webroot Update Server and client workstations to download updates and configuration changes
from your company server.
During the installation, you must enter all of the information requested to continue the process.
You should be prepared with information listed in Table 8.
Table 8: Information required for Webroot Enterprise Server installation
Field Description
Download Folder
Path to the folder where your company server stores the updates it
downloads from the Webroot Update Server. For best performance,
use a folder on the same server. It can also be a folder on any drive
your company server can access.
Key Code
Unique code that identifies the rights and privileges associated with
your installation, such as the number of licenses you have purchased
for each client workstation application.
Be sure to include the brackets.
E-mail Host
Fully qualified domain name for your e-mail server used for outgoing
mail (SMTP server).
From Address
E-mail address that notification messages will come from. Must be a
real e-mail address in the format: [e-mail].
Client Service Port
Port on your company server that the Client Service will use to
communicate with your client workstations. The default port is 50000.
Be sure that the port you use is not used to by another process.