User Guide

Webroot Enterprise System Administrator Guide 7
Figure 4: Multiple sites with more than 10,000 total clients
How Webroot Enterprise Updates Work
Most Webroot Enterprise updates are completely automatic after initial installation and setup. The
whole update process works like this:
1. Your company server automatically moves updates to all assigned distributors once they
are downloaded from the Webroot Update Server. Your distributor servers synchronize
with your company server every minute.
2. The client workstations poll the company server.
3. If updates are available, the company server sends a randomized list of distributor servers
containing the update to the client workstation.
• For client workstations to receive updates, you must assign updates to specific groups
or to the company as a whole. From the Admin Console, select Manage Desktop
Applications > Spy Sweeper > Update Spy Sweeper and go to either Manual
Install or Auto Install. If you set up automatic installation on after an update has
downloaded, the automatic installation does not apply to that update. For more
information, see “Updating Spy Sweeper” on page 48.
4. The client workstation requests updates from the first distributor server on the list.
Updates
Updates
Company server
using SQL
Clients
Clients
Distributors
Distributors
Request for
Updates
updates
Request for
Updates
updates
Site 1
Site 2
and sweep results
Settings and
Configuration poll
distributor addresses