Operation Manual

18
Troubleshooting
MAIN BURNERS or SIDE BURNER WILL NOT IGNITE
SYMPTOM
• Main burners or side burner does not ignite when following the electronic ignition instructions in the “Operation” section of
this owner's manual.
CAUSE SOLUTION
There is a problem with gas flow. If any burner does not ignite, the first step is to determine if there is gas flowing to the burner(s). Tocheck
this, follow the instructions below for “Lighting Your Grill with a Match.”
If match lighting IS NOT successful, follow the gas flow troubleshooting suggestions on the next page.
There is a problem with the electronic ignition system. If any burner does not ignite, the first step is to determine if there is gas flowing to the burner(s). Tocheck this,
follow the instructions below for “Lighting Your Grill with a Match.”
If match lighting IS successful, follow the instructions below for “Checking the Components of the Electronic
IgnitionSystem.”
m WARNING: Do not attempt to make any
repair to gas carrying, gas burning, ignition
components or structural components without
contacting Weber-Stephen Products LLC,
Customer Service Department.
m WARNING: Failure to use genuine Weber-
Stephen parts for any repair or replacement
will void all warranty protection.
Lighting Your Grill with a Match
Using a Match to Determine if there is
Gas Flow to the Main Burners
1) Open the grill lid.
2) Check that all burner control knobs (including side
burner control knob) are in the o
position. Check
by pushing in and turning knobs clockwise.
Note: It is important that all burner control knobs are
in the o position before turning on the LP tank.
If they are not, the flow limiting device built into the
regulator will activate, limiting the flow of gas from
the LP tank.
3) Turn the LP tank on by slowly turning the tank valve
counterclockwise; wait 60 seconds.
Note: It is important that the LP tank is turned on
slowly. Ifit is opened too quickly, the flow limiting
device built into the regulator will activate, limiting the
flow of gas from the LP tank.
4) Begin with the burner furthest to the left. Put
match in the matchstick holder and strike match.
(Matchstick holder is located under right side
table.) Insert lit match down through the cooking
grates, past the Flavorizer™ bars and next to the
burner(A).
5) Pushthe burner control knob in and slowly turn
it counterclockwise towards the ignite
position
until you hear ticking. Once ticking starts, hold
the knob in that position for 1-2 seconds and then
slowly continue turning counterclockwise. The
burner should ignite before the high+
position.
6) Check that the burner is lit by looking through the
cooking grates and through the half-circle cutout in
the Flavorizer™ bar.
7) If the burner does not ignite within 4 seconds,
turn burner control knob to the o
position and
wait five minutes to allow the gas to clear before
attempting to light the burner again. If repeated
attempts fail, follow the gas flow troubleshooting
instructions on the next page.
8) If the burner ignites, the problem lies in the ignition
system. Follow the instructions for “Checking the
Components of the Electronic Ignition System”.
9) Replace the matchstick holder by hanging
underneath right side table (B).
Using a Match to Determine if there is
Gas Flow to the Side Burner
1) Open the side burner lid.
2) Check that the side burner control knob is in the
o
position. Check by pushing in and turning knob
clockwise. Also check that all main burner control
knobs are in the o position.
Note: It is important that all burner control knobs are
in the o position before turning on the LP tank.
If they are not, the flow limiting device built into the
regulator will activate, limiting the flow of gas from
the LP tank.
3) Turn the LP tank on by slowly turning the tank valve
counterclockwise; wait 60 seconds.
Note: It is important that the LP tank is turned on
slowly. Ifit is opened too quickly, the flow limiting
device built into the regulator will activate, limiting the
flow of gas from the LP tank.
4) Put match in the matchstick holder and strike
match. (Matchstick holder is located under right
side table.) Hold lit match by the side burner(C).
5) Pushthe side burner control knob in and slowly
turn it counterclockwise towards the ignite
position until you hear ticking. Once ticking starts,
hold the knob in that position for 1-2 seconds and
then slowly continue turning counterclockwise. The
burner should ignite at the high position.
6) Check that the side burner is lit. The side burner
flame may be dicult to see on a bright sunny day.
7) If the side burner does not ignite within 4 seconds,
turn side burner control knob to the o
position
and wait five minutes to allow the gas to clear
before attempting to light the burner again.
If repeated attempts fail, follow the gas flow
troubleshooting instructions on the next page.
8) If the burner ignites, follow the instructions for
“Checking the Components of the Electronic Ignition
System”.